unBound Library Assistant

Role summary

unBound Library Assistant is a part-time role at Meridian Library District in Meridian, Idaho, United States (on-site). Posted 2026-10-10. Salary: USD 17–26 per hour. Experience level: 0-2. No degree required.

Job title

unBound Library Assistant

Company

Meridian Library District

Location

Meridian, Idaho, United States

Work arrangement

on-site

Employment type

part-time

Category

Software Engineering

Salary

USD 17–26 per hour

Experience level

0-2

Degree required

No

Date posted

2026-10-10

Job description

Description

This is a part-time position working 19 hours/week .

Application will close at 5:00 PM on Friday, October 16, 2026 .

Position Summary

The unBound Library Assistant provides patron-focused library service in response to the

technology and information needs of District users at the unBound Business and Technology

Library. This position focuses on providing information and reference assistance to patrons in

addition to supporting patron services provided by unBound. The incumbent assists with the daily

operations of the location and performs related duties as assigned. Work is performed

independently at the direction of leadership.

The majority of work hours are spent working public service desks, providing customer service

and technology support.

Duties and Responsibilities

Essential

Customer Service

Provides excellent customer service to library patrons at public service desks, on the phone and

virtually. Provides informational assistance to patrons and refers questions as needed. Makes

decisions based on District policies and procedures. Determines customer needs and advises

patrons about District materials, resources, and technology equipment. Aids visitors in regards to

technology and other District services including databases, District materials, and quality online

sources. Actively promotes respect for diversity and creates a welcoming environment.Promotes a

culture of accountability, teamwork, and adherence to the District’s guiding principles. Maintains

confidentiality of patron information.

Technology

Provides technology support to patrons who bring their technology devices or use the District’s

hardware and software. Troubleshoots the District’s technology equipment. Maintains unBound

3D printing services by setting up 3D prints for patrons, runs branch 3D printers, updates print

queue, and performs scheduled maintenance for 3D printers and maker equipment. Assists

patrons in setting up paper prints, and ensures equipment is maintained and ready for patron

use. Provides assistance to patrons using the meeting room and sound studio equipment.

Operations

Maintains physical appearance of the library. May perform some circulation duties including

issuing library cards, checking materials in and out, reserving items, collecting fees, and answering

the phone. Promotes District collections, services, and programs. Responsible for appropriate and

appealing display of new materials and resources. May be required to drive a District vehicle for

delivery or outreach purposes. Prepares rooms reserved for use by staff and patrons.

Records and Reports

Maintains accurate records, collects statistics, tracks performance measures and prepares reports

related to District services and events to include attendance, outcomes, evaluation, costs, etc. as

required by leadership. Completes clerical tasks such as record maintenance, compiling lists and

drafting resource guides in both an office setting. Maintains good attendance and timekeeping

records.

Opening and Closing

Will open and/or close the library and ensure the security of the building.

Marginal

Assists in developing and providing some District programs. May attend trainings, webinars, and

community meetings. Recommends purchases based on patron’s interests and requests.

Participates in committee groups as assigned by the District to demonstrate our commitment to a

culture of inclusivity, collaboration, and professional development. This may include serving on a

subcommittee, working group, or project team. Actively promotes respect for diversity and creates

a welcoming environment.

Performs other duties as assigned.

Requirements

Qualifications

Minimum Qualifications

Knowledge, Skills, and Abilities

Provides exemplary customer service and maintains a favorable image of the District. The

incumbent has a desire to work in a public service role. Has excellent interpersonal skills and the

ability to communicate effectively and appropriately with people from diverse backgrounds of all

ages and demographics. Must be able to juggle multiple priorities and patron needs. Builds and

maintains positive working relationships with individuals at all levels of the organization and

fosters positive partnerships with outside organizations. Must be able to work alone at a

location.General understanding of public libraries and library services.

Works with a positive attitude, is highly professional, demonstrates integrity, and is capable of

working independently or as a team. Comfortable with change, ambiguity, and problem solving.

Holds self accountable, and works to prevent mistakes in coordination with manager and other

departments and teams. Future thinking mindset and ability to see the bigger picture of task

implications District-wide required. Ability to identify and loop in stakeholders in a timely manner.

Possesses a strong ability to find information and answers independently. Works with a positive

attitude, is highly professional, and demonstrates integrity.

Proficient with standard computer applications, online library automation system and online

searching. Understands the role of technology in providing library services and is technically savvy,

exhibiting a high learning aptitude in a number of operating systems and applications such as

Microsoft Office Suite (Excel, Word, PowerPoint), Adobe CC (Photoshop, Illustrator, etc.), and

Google Suite. This position requires a knowledge and a strong aptitude and ability to learn and

adapt to various hardware and software including audio visual equipment, personal computers,

tablets, smart phones, and maker/prototyping tools.

Experience

1-2 years of experience in libraries, education, retail or customer-service related position or similar

experience.

Education

High School Diploma or GED, or equivalent education, training, or experience.

Training, Licenses, or Certifications

A valid driver’s license i