MEDICAL ASSISTANT - TELEHEALTH

Role summary

MEDICAL ASSISTANT - TELEHEALTH is a full-time role at Nevada Health Centers I in Las Vegas, Nevada, United States (on-site). Posted 2026-08-19. Salary: USD 19–23 per hour. Experience level: 2-5.

Job title

MEDICAL ASSISTANT - TELEHEALTH

Company

Nevada Health Centers I

Location

Las Vegas, Nevada, United States

Work arrangement

on-site

Employment type

full-time

Category

Healthcare Support

Salary

USD 19–23 per hour

Experience level

2-5

Date posted

2026-08-19

Job description

Position Summary

The Telehealth Medical Assistant participates in the delivery of excellent medical services in a patient centered health home environment with an emphasis on the prevention of disease; preparation of the patient for examination and/or procedures; administers medications under direction of the provider; performs in-office procedures and lab procedures under direction of the telehealth provider; sterilizes instruments and ensures compliance with OSHA regulations. This position will actively participate in and support quality improvement activities and the clinical practice teams with these efforts. The telehealth medical assistant will also provide clinical support to the telehealth team, train other medical assistants who act as telehealth presenters in their clinics, travel to schools or other locations to train nurses, staff, or other medical assistants, and travel to other locations to present patients for telehealth.

Nevada Health Centers is an employer of choice and offers comprehensive benefits, including but not limited to:

Competitive compensation, with annual merit increases

Company sponsored PPO medical plan and buy-up option, vision, and dental plans

403(b) retirement plan with employer match

Generous time-off policy, and ten (10) paid holidays plus one (1) float holiday

Company paid life/AD&D and long-term disability policies

Essential Duties and Responsibilities

Prepare patients for virtual examination and treatment

Take patient histories and vital signs

Assist with scheduling of tests and treatments

Maintain patient files, record and other information

Attend required meetings and participate in committees as requested

Work closely with the telehealth supervisor and/or providers to receive guidance and instruction for treating patients

Complete appropriate documentation in EHR on all patients treated

Maintain appropriate communication and good interpersonal skills with supervisors, staff and patients to ensure coordinated efforts and provision of high quality service

Utilize formal channels of communication to report concerns, personal requests and patient issues

Manage time effectively to complete all patient treatments and related activities as assigned

Maintain telehealth equipment in a clean and safe condition at all times

Demonstrate support to others by offering help, providing education, proficiency testing, etc.

Report to work properly dressed according to the approved dress code

Utilize equipment that interfaces with NVHC EMR system (e.g. telehealth endpoint and eripherals.)

Adhere to established telehealth workflows for the project that are consistent with organizational standards. Recommend modifications as you identify potential areas for

When working offsite, prepare exam and treatment rooms with necessary instruments

Administer injections and applies dressings as instructed

Prepare and maintain supplies and equipment for treatments, including sterilization

Observe all infection control policies

Under the direction of the Supervisor of Telehealth, implement telehealth programs at project locations according to established implementation plans

In collaboration with IT, operational, clinical staff, Telehealth Project Manager or Director of Telehealth provide and/or coordinate clinical and non-clinical training for project participants (to include both the originating site staff and the distant site providers)

In collaboration with the marketing department, Telehealth Project Manager or Director of Telehealth, coordinate, manage, and/or participate in marketing opportunities for the project to include both printed services as well as on and off-site events

Collaborate with billing and coding leadership to supervise front desk staff

Facilitate proper billing in conjunction with the rev cycle team and front desk staff

Facilitate telehealth care pathways in conjunction with clinical leadership

Learn, follow, monitor, and educate others on telehealth workflows, policies and procedures

Performs other work-related duties

This position may require travel to both Northern rural and Southern Nevada.

Facilitate understanding of program protocols and policies with telehealth users, to include medical assistants, nurses, and providers

Arrange for and perform training of telehealth end users, providing proficiency testing, and maintaining training records

Mentor new telehealth program end users

Perform random quality assurance checks with participants, which could include review of documentation, review of protocols & procedures, and/or performance of ongoing training proficiencies

Facilitate telehealth workspace for providers in the telehealth department.

Routinely communicate program progress and/or concerns with the Telehealth Supervisor and/or Director of Telehealth

Complete coursework, learning conferences, or training as assigned by the Telehealth Supervisor and/or Director of Telehealth

Ensure HIPAA compliance and patient confidentiality

Ensure proper computer policy and procedures are followed

Ensure cleanliness of work environment at all times

Performs other work-related duties as requested by the Telehealth Supervisor and/or Director of Telehealth

Required Qualifications

High School Diploma or GED equivalent required.

Current CPR/BLS certification

Certificate of Completion of a Medical Assistant Program or equivalent experience

National certification with NHA as a Clinical Certified Medical Assistant (CCMA). If not currently nationally certified must obtain within 180 days of employment.

3 + years of MA experience

Preferred Qualifications

Telehealth experience preferred.

Bilingual - Spanish

EPIC experience

Good oral and written communication skills;

Skill in operating computer databases

Ability to read, write, and calculate mathematical figures

Knowledge of and ability to understand Telehealth Program requirements

Ability to complete r