Genesee Brew House Gift Shop Associate

Role summary

Genesee Brew House Gift Shop Associate is a full-time role at North American Breweries in Rochester, New York, United States (on-site). Posted 2026-08-06. Salary: USD 16 per hour. Experience level: 0-2. No degree required.

Job title

Genesee Brew House Gift Shop Associate

Company

North American Breweries

Location

Rochester, New York, United States

Work arrangement

on-site

Employment type

full-time

Category

Logistics & Warehousing

Salary

USD 16 per hour

Experience level

0-2

Degree required

No

Date posted

2026-08-06

Job description

BREW HOUSE HOURS OF OPERATION

Sunday - Thursday | 11am-10pm

Friday & Saturday | 11am-11pm

JOB SUMMARY

As a Gift Shop Team Member , you'll assist the Brew House Manager with providing a great experience to our visitors, as well as communicate ideas and suggestions for improvements. The retail team member will participate in retail functions including, but not limited to:

Great customer service

Meeting sales goals

Inventory

Cash and Accounting

Merchandising

Store Maintenance

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Responsible for the FIFCO USA experience in the retail store which encompasses sights, sounds, smells, and education in all areas of responsibilities

Become an expert in FIFCO USA culture and history

Obtains and maintains knowledge of FIFCO USA beer styles, brewing, and packaging processes, and is able to communicate to patrons through tours, tastings, and each visitor contact

Assist with seasonal sales and marketing plans including but not limited to: promotions, advertising, and events to meet mission and sales growth objectives

Meets visitor and sales targets through active participation and attendance of events and promotions

Responsible for receipt and inspection of purchased merchandise

Responsible for setting up and maintaining seasonal displays, in-store promotions, and store decoration

Provides great customer service, greets and assists customers, responds to customer inquiries and concerns, and provides a great FIFCO USA retail experience

Trains for and tracks sales to ensure that customers receive great service and great quality merchandise

Presents ideas and improvement recommendations to the Manager and Assistant Manager

Responsible for opening, closing, maintenance, and merchandising processes to keep the retail store in great shape

Follows established safety, health, and security procedures while communicating concerns to Manager or Assistant Manager

Assist with records of purchases, sales, and requisitions as requested

Performs other related duties and assignments as required/assigned

Responsible for cleaning duties such as sweeping, mopping, dusting, and disinfecting

Actively exhibit a commitment to support a diverse and inclusive work environment

EXPERIENCE, EDUCATION AND CERTIFICATIONS

High school diploma or equivalent

Prior customer service experience

6-24 months of comparable retail experience including cash handling, math skills, and store maintenance

Ability to operate and use computers and cash register

Must have exceptional communication (written and verbal) skills

Ability to multitask and organize

PHYSICAL REQUIREMENTS

Must be able to stand for long periods of time (up to 8 hours)

Ability to move about between work spaces freely including all brewery, retail, and office areas

Ability to operate POS system

Must be able to reach to grab merchandise, sit, climb or balance, stoop, kneel, crouch, and crawl

In the spirit of pay transparency, we are excited to share the base hourly wage for this position is $16.00/hour!

Drug Testing Statement: After a conditional offer of employment, a covered employer may require job applicant to submit a drug test.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetics, national origin, disability, or status as a protected veteran.

The Company participates in E-Verify. Please see the attached link e to the federal government’s notice on E-Verify here.

ALERT: Fraudulent Online Employment Scams

Always beware of online scams involving job offers! FIFCO USA does not make employment offers via social media or private messaging. Unfortunately, scammers have tried to collect and steal personal and confidential data by impersonating company employees. To protect yourself, never share your personal information through an insecure source online. FIFCO USA will never request any form of payment or payment information during the employment process.

For more information on this topic and helpful fraud prevention tips, please visit the FBI website at fbi.gov .