Account Support Specialist- Urgent Care

Company: Northside Hospital Inc.

Role summary

Account Support Specialist- Urgent Care is a full-time role at Northside Hospital Inc. in Sugar Hill, Georgia, United States (on-site). Posted 2026-10-05. Experience level: 2-5. No degree required.

Job title
Account Support Specialist- Urgent Care
Company
Northside Hospital Inc.
Location
Sugar Hill, Georgia, United States
Work arrangement
on-site
Employment type
full-time
Category
Customer Service
Experience level
2-5
Degree required
No
Date posted
2026-10-05

This is a great opportunity to join a growing, award-winning hospital system with no degree requirement. You'll play a vital role in ensuring accurate billing and providing excellent patient support in a dynamic urgent care setting.

Job description

Overview

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.

Responsibilities

Performs as a cross trained multi functional team member of the office practice. Ensures accurate and timely charge capture and billing of office visits and inpatient charges, front office assistant responsibilities, precertification, scheduling or other administrative functions as assigned. Responsible for collecting physician and technical superbills/rounding sheets daily. Enters and verifies patient demographics and insurance information. Verifies medical benefits and obtains preauthorization. Cross trained in the billing process cycle to include charge capture, insurance, collections and payment processing including outsourced receivables.

Qualifications

REQUIRED

Two (2) years of experience in a clerical environment, preferably in a healthcare environment.

High School diploma or equivalent.

PREFERRED

Experience in a medical office setting.

Ability to read and understand a medical record

Basic typing skills

Knowledge of current ICD-9 and CPT codes

Ability to manage time of self and others.

Basic math skills

Work Hours (EX:7AM-7PM):

8am-4pm

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