Market Consultant
Company: Oncor Electric Delivery
Role summary
Market Consultant is a full-time role at Oncor Electric Delivery in Dallas, Texas, United States (on-site). Posted 2026-09-04. Experience level: 5-10.
- Job title
- Market Consultant
- Company
- Oncor Electric Delivery
- Location
- Dallas, Texas, United States
- Work arrangement
- on-site
- Employment type
- full-time
- Category
- Logistics & Warehousing
- Experience level
- 5-10
- Date posted
- 2026-09-04
This is a great opportunity to join Oncor Electric Delivery as a Market Consultant! If you're looking for a role where you can apply your strategic thinking and market expertise, this could be a fantastic fit. They're seeking someone who can analyze market trends and provide valuable insights to drive business decisions.
Job description
Salary Range: $112,951 - $150,601
Relocation: No
About Us
Oncor Electric Delivery Company LLC, headquartered in Dallas, is a regulated electricity transmission and distribution business that uses superior asset management skills to provide reliable electricity delivery to consumers. Oncor (together with its subsidiaries) operates the largest transmission and distribution system in Texas, delivering power to nearly 4 million homes and businesses and operating more than 145,000 miles of transmission and distribution lines in Texas.
Summary
Lead responsibility for the oversight and implementation of REP and Market Relations-related processes and projects. This position provides multifunctional support to the REP Account Managers, Senior Market Advocates and Sr. Manger in the areas of Regulatory, Technology, Market Research and Project Management. This position requires the ability to work as a member of the REP Relations Team and the experience to manage segments of both small and large projects and deliver solutions from documented or verbal specifications in a timely manner. A primary responsibility of this position is to assist the REP Account Managers in the areas that affect competitive retailers including Transaction Management, Billing, Issues Resolution, Payments and Collections, and Customer Experience Initiatives. This includes supporting development initiatives and facilitating activities to insure accurate, complete, and timely execution of tasks.
Additionally, this position is responsible for managing and administering multiple customer-facing systems for the Company which includes interfacing and building business relationships with many external parties including REPs, aggregators, brokers and consultants. This position creates and maintains managerial reports, assists with maintaining the department’s budget, and provides possible solutions for various business issues. This position is the company’s subject matter expert (SME) for all questions related to historical usage requests. The position is responsible for managing, documenting, and administering the Delivery Services Agreement processes required to operate in the market. This position looks for innovative methods to improve processes and increase customer satisfaction.
Essential Duties and Responsibilities
Track and monitor certification filings with the Public Utility Commission and ERCOT Testing Compliance and coordinate business startup functionality for REPs planning to operate in Oncor’s Service Area. The duty requires the management, documentation, and administration of the Delivery Services Agreement processes required to operate in the market.
Maintain and track the operating budget for REP Relations as well as monitoring expenditures and advising managers of budget variations.
Coordinate and facilitate REP Workshops, REP training programs and executive visits. Present topics in these forums as needed.
Manage the REP Relations website at Oncor.com and propose and submit updates as necessary.
Train REP Relations Staff and Competitive Retailers on new Company related operating and management systems.
Work cross functionally with Customer Engagement and Market Relations, Measurement, Distribution Operations, Rates and Regulatory and outsourced technology partners to propose, develop and implement integrated business solutions, strategies and processes.
Manage and administer the Competitive Retailer Information Portal (CRIP) for the Company including performing audit activities. Respond to questions from both internal and external personnel regarding any aspect of the CRIP and provide the expertise necessary to handle any issues. Assist in evaluating enhancements and making recommendations to ensure we offer our clients the best possible solution. Provide training when needed.
Work with external market participants to resolve market issues regarding TxSET transactions and ERCOT system discrepancies and perform root-cause analyses when needed.
Maintain close contact with daily activities to monitor system issues and apply workarounds/process changes as required.
Participate as a Power to Choose Subject Matter Expert at Ask Oncor Events.
Manage REP account activities when REP Relations Managers are out of the office.
Interact with ERCOT and high-level market participants to resolve flight testing issues as well as testing accommodations.
Manage internal projects and defects regarding Oncor’s internal and external systems affecting REP and Market Relations.
Represent REP and Market Relations for issues related to CRIP, Sharepoint business applications and historical usage portals. Perform testing when changes are made to these applications. Propose modifications for improvement.
Manage special projects as requested.
Act as the Account Manager for aggregators, brokers and consultants by developing business relationships, communicating with them and meeting with them as needed. Find opportunities to educate them about operational processes, regulatory requirements and available tools in an effort to improve the overall customer experience.
Manage the Power By Oncor Portal for customers not managed by Key Accounts, including auditing user requests
Manage the business administration duties of the Oncor FTP site to assure daily switch-hold files are made available to all REPs in accordance with PUC Rule requirements.
Manage the City Inspection Portal, answer questions and respond to issues from the Oncor Contact Center, cities and Area Managers and provide on-site training as needed.
Administer Smart Meter Texas Portal access for Oncor users and REPs. Duties include granting access to Oncor employees and REPs, resolving customer disputes and performing monthly audits to validate employees are still employed by the company.
Act as the SME for all historical usage r