Systems Support Specialist

Company: ORION INDUSTRIES

Role summary

Systems Support Specialist is a full-time role at ORION INDUSTRIES in Auburn, Washington, United States (on-site). Posted 2026-10-08. Salary: USD 30–40 per hour. Experience level: 0-2. No degree required.

Job title
Systems Support Specialist
Company
ORION INDUSTRIES
Location
Auburn, Washington, United States
Work arrangement
on-site
Employment type
full-time
Category
Customer Service
Salary
USD 30–40 per hour
Experience level
0-2
Degree required
No
Date posted
2026-10-08

This is a fantastic full-time opportunity for someone passionate about technology, offering a competitive hourly wage and no degree requirement. You'll play a key role in keeping systems running smoothly, supporting users, and ensuring everything is up-to-date and standardized across the organization.

Job description

Description

Essential Duties and Responsibilities:

Provide technical assistance and user support for all sites.

Coordinate the use of purchased software and hardware, providing training and instruction to users as needed.

Develop and apply strategies to ensure systems are current and aligned with departmental and organizational goals.

Establish and enforce standards and procedures to support software standardization and consistent practices.

Perform routine computer maintenance and ensure proper equipment functionality.

Maintain IT assets for all sites

Troubleshoot technical issues, order necessary parts and supplies, and coordinate the receipt and storage of desktop equipment.

Provide end-user support and guidance to maintain efficient and reliable system operations.

Collaborate with other IT teams and vendors as needed to coordinate the resolution of more complex user issues.

Track, document, and report recurring problems to help improve system reliability and inform long-term solutions.

Perform other responsibilities in alignment with evolving organizational needs.

Mentor and Train entry Level IT Staff, when needed.

Requirements

Qualifications:

Hands-on experience supporting users, troubleshooting hardware and software issues, and managing tickets.

Understanding of antivirus tools and security best practices.

Certification in CompTIA A+ (entry level).

Basic Understanding of Active Directory (AD), Microsoft Office Suite (O365), Virtual Private Networks (VPN), etc.

Associate degree in Information technology or Computer Science.

Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Activities, duties, or responsibilities may change at any time with or without notice.

Physical Requirements/Work Environment:

The physical requirements/work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential job functions.

Frequent use of hands and fingers to reach, manipulate, handle, and hold material

Frequent use of vision abilities including close vision, distance vision, color vision, depth perception, and spatial relationship

Frequent use of hearing ability to receive detailed information through oral communication

Frequent use of speaking ability to express or exchange ideas, communicate detailed information, or convey instruction

Frequent lifting of 5 or 10 pounds, with occasional lifting to 35 pounds

Occasional exposure to manufacturing shop floor, requiring use of Safety Glasses

Infrequent exposure to excess noise levels, necessitating the use of Hearing Protection

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