Patient Services Representative
Company: OrthoArizona
Role summary
Patient Services Representative is a role at OrthoArizona in Mesa, Arizona, United States (on-site). Posted 2026-08-18. Experience level: 0-2. No degree required.
- Job title
- Patient Services Representative
- Company
- OrthoArizona
- Location
- Mesa, Arizona, United States
- Work arrangement
- on-site
- Category
- Healthcare Support
- Experience level
- 0-2
- Degree required
- No
- Date posted
- 2026-08-18
You’ll love this opportunity to help patients navigate their orthopedic care in a supportive, fast-paced medical environment. It’s a great way to start your healthcare career without needing a degree, offering plenty of room to build your administrative expertise while working with a dedicated team.
Job description
Medical Receptionist
OrthoArizona is now hiring skilled Medical Receptionist of all levels to join our elite team of renowned healthcare providers. Whether you're an entry-level medical receptionist or a seasoned professional, OrthoArizona offers a supportive environment to advance your career while enhancing patient experiences at every touchpoint.
What to Expect as a Medical Receptionist with OrthoArizona:
Pay: Starting from $17 per hour
Location: Gilbert (South), AZ
As you join our mission to provide exceptional and compassionate musculoskeletal care to the Greater Phoenix community, you can expect to be supported with:
A robust benefits package, including medical, dental, and vision coverage; basic life, disability, and pet insurance; paid time off and holidays; 401k; wellness reimbursements, and more.
State-of-the-art facilities and resources equipped with the advanced technologies and equipment you need to excel in your role, enhance patient outcomes, and facilitate your professional growth.
Career development and ongoing opportunities for advancement, including specialization and leadership roles within our fast-growing organization.
A collaborative and supportive culture that encourages open communication between physicians and staff, teamwork, and a commitment to best-in-class patient care.
A profit-sharing bonus structure that includes outcomes and satisfaction.
As a Medical Receptionist with OrthoArizona, you’ll get to:
Answers phone in prompt, courteous and helpful manner, screening, and routing calls as needed, creates phone note in the patient electronic medical record, and/or providing information to patients
Assist in indexing patient documents to the correct patient chart
Assist in routing electronic faxes to the correct location fax folder and or uploading to the correct patient chart
Assist with other duties as needed during down time
All other duties as assigned.
Qualifications Include:
Excellent customer / patient service
Knowledge of medical terminology
Working knowledge of computer programs
Excellent written and verbal communication skills
Understand/Perform training on practice management software
Continue to expand knowledge of practice management software as updates occur
Follow all Standard Operating Procedures
Minimum Qualifications
High School diploma or GED
Preferred Experience:
At least one year of medical office experience
1+ year using an EMR with ModMed experience preferred
Strong technical aptitude and attention to detail
Bilingual a plus
Basic phone handling skills - Contact Center experience
Basic knowledge of insurance plans and the specialty referral process
About OrthoArizona:
Dedicated to serving the Greater Phoenix community since 1994, OrthoArizona is the largest and most accomplished physician-owned orthopedic and musculoskeletal care group in Arizona. Our premier team of more than 200 healthcare providers, including over 70 orthopedic specialists, serves all orthopedic and sports medicine needs from 25 orthopedic clinics across the Valley.