Credit Control & Collections Analyst || Remote || Up to 45k

Role summary

Credit Control & Collections Analyst || Remote || Up to 45k is a full-time role at Outforce in Taguig, Metro Manila, Philippines (remote). Posted 2026-10-11. Salary: PHP 40,000–45,000 per month. Experience level: 2-5. No degree required.

Job title

Credit Control & Collections Analyst || Remote || Up to 45k

Company

Outforce

Location

Taguig, Metro Manila, Philippines

Work arrangement

remote

Employment type

full-time

Category

Data Science

Salary

PHP 40,000–45,000 per month

Experience level

2-5

Degree required

No

Date posted

2026-10-11

Job description

Role Overview:

The Credit Control & Collections Analyst plays a critical role

in maintaining organisational cash flow through proactive management of

customer accounts, and by providing detailed financial reporting, analysis and business

insights to support financial decision making.

The role combines accounts receivable

responsibilities with data analysis, requiring the ability to identify trends,

investigate anomalies and provide meaningful financial information to support

the Finance team and broader business.

Key Responsibilities:

The main responsibilities of the role include:

Reporting and Financial Analysis

· Prepare regular

accounts receivable, debtor performance and management reports.

· Monitor, analyse

and report on debtor activity, Days Sales Outstanding (DSO), customer payment

trends and collections performance.

· Prepare cashflow

forecast schedules and supporting information based on customer payment

activity, expected receipts and collection activity.

· Extract and

compile financial and operational datasets from SAP, Vend and other business

systems for reporting purposes.

· Review customer

account data to identify trends, anomalies and potential credit or collection

risks, escalating significant findings to the reporting manager.

· Prepare other

routine reports and analysis as required.

· Ensure the

accuracy, completeness and integrity of financial reporting data.

Accounts Receivable and Credit Control

· Manage an

allocated portfolio of customer accounts and proactively pursue outstanding

debt.

· Contact customers

via email and phone to follow up overdue accounts and facilitate prompt

payments.

· Process customer

payments and accurately allocate receipts within financial systems.

· Prepare and

distribute customer statements and account correspondence.

· Reconcile

customer accounts and investigate discrepancies.

· Investigate and

resolve pricing, billing and account queries in collaboration with internal

departments.

· Raise credit

notes and adjustments in accordance with approved procedures.

· Escalate

significant, aged or disputed debts promptly in accordance with procedures, and

undertake recovery actions as directed.

· Process recharge

invoices and other customer invoicing requirements.

· Maintain accurate

records of collection activities and customer communications.

· Develop and

maintain positive customer relationships whilst ensuring collection targets are

achieved.

· Create and

maintain customer accounts and master data in SAP, ensuring new accounts are

set up accurately and promptly and customer information remains current.

· Complete customer

credit reviews, including assessment of payment history and credit information,

and monitor credit limits and account performance, escalating significant

credit-risk concerns as required.

General Finance Support

· Perform account

reconciliations and other finance activities as required.

· Provide coverage

for other finance team members when on leave

· Participate in

finance projects, data cleansing and system improvement activities as required.

· Undertake other

duties as reasonably required.

Key Requirements:

Skills and Knowledge

Strong understanding of accounts receivable,

credit control, debt collection and customer account management processes.

Demonstrated ability to work with financial and

operational data, identify trends and exceptions, and prepare accurate reports.

Good understanding of customer credit

information, credit limits, payment history and credit-risk indicators.

Strong investigatory and problem-solving skills,

with the ability to investigate and resolve account discrepancies.

Intermediate to advanced Microsoft Excel skills,

including formulas, pivot tables, data analysis, reporting and reconciliation

activities.

Strong systems capability with experience using

financial software or ERP systems, ideally SAP.

Ability to interpret financial and customer

account information and identify matters requiring further investigation or

escalation.

Strong numerical accuracy and attention to

detail, particularly when maintaining financial and customer master data.

Professional written and verbal communication

skills, with the ability to communicate effectively with customers and internal

stakeholders.

Experience

Minimum 3-5 years’ experience in an Accounts

Receivable, Assistant Accountant, Credit Control or similar role

Demonstrated experience in accounts receivable,

customer account management, reconciliations, collections and financial

reporting.

Experience working with financial systems or ERP

platforms, ideally SAP, is preferred.

Experience working within high-volume

commercial, retail, wholesale or FMCG environment is highly regarded.

Intermediate to advanced Microsoft Excel skills

are required.

Education

Degree qualifications in Accounting, Finance, Data

Analysis or related disciplines, or equivalent experience

Personal Attributes & Characteristics:

· Professional,

confident and resilient with a strong customer service mindset

· Able to

communicate (verbal and written) in English to a professional level

· Highly organised

with strong time management skills, able to manage competing priorities and

consistently achieve deadlines

· Strong attention

to detail and commitment to data accuracy.

· Proactive,

resourceful and solutions-focused, with the ability to identify patterns in

data and confidently escalate concerns or issues.