Lead Customer Service Associate
Company: Par Mar Stores
Role summary
Lead Customer Service Associate is a full-time role at Par Mar Stores in Marietta, Ohio, United States (on-site). Posted 2026-10-17. Experience level: 0-2. No degree required.
- Job title
- Lead Customer Service Associate
- Company
- Par Mar Stores
- Location
- Marietta, Ohio, United States
- Work arrangement
- on-site
- Employment type
- full-time
- Category
- Customer Service
- Experience level
- 0-2
- Degree required
- No
- Date posted
- 2026-10-17
This is a fantastic opportunity to step into a leadership role without needing a degree, perfect for someone looking to grow in the retail space. You'll work full-time, supporting store management to ensure smooth operations and help your team succeed, all while contributing to sales and profit goals.
Job description
Position: Lead Customer Service Associate
Reports to: Store Manager/Assistant Manager
As a Lead Customer Service Associate, you will help provide assistance to the Store Management Team, ensuring that every shift operates smoothly. You’ll also assist with local store marketing to help reach sales and profit goals while helping team members through performance and training initiatives.
Lead Customer Service Associates are responsible for:
Assist the Store Management Team with all facets of the successful operations for Par Mar Stores.
Providing a high level of leadership to the store and the employees.
Supporting the Store Management Team with all aspects of generating sales and profit growth efficiently and effectively.
Requirements:
We are looking for individuals with a desire to succeed and grow with the company, preferably with at least one year of retail experience and ready to move your career to the next level!
Strong people-oriented leadership skills
Excellent communication skills
Customer service skills
Valid state driver’s license and an insured vehicle
Prior knowledge of food handling, safety guidelines
Ensure compliance with all company policies and procedures
Education and Experience
High school diploma or equivalent preferred
Previous retail management preferred
Physical Requirements:
Ability to traverse all parts of the store quickly
Prolonged periods of standing on a hard surfaced floor
Must be able to lift, push and pull up to 40 pounds at a time
Lead Customer Service Associates will be provided with the following:
Thorough training program
Opportunity for advancement
Pay increases
Flexible schedules
Annual review/evaluation
Employee referral bonus program
Full-time benefits, health, dental, vision
401k with company match
Company paid life insurance
Paid time off
Weekly pay