Demands Assistant
Company: PATHWAY LAW FIRM
Role summary
Demands Assistant is a role at PATHWAY LAW FIRM in Beverly Hills, California, United States (on-site). Posted 2026-08-18. Salary: USD 22–27 per hour. Experience level: 2-5.
- Job title
- Demands Assistant
- Company
- PATHWAY LAW FIRM
- Location
- Beverly Hills, California, United States
- Work arrangement
- on-site
- Category
- Software Engineering
- Salary
- USD 22–27 per hour
- Experience level
- 2-5
- Date posted
- 2026-08-18
You’ll be helping a busy legal team manage personal injury cases by organizing medical records and drafting demand packages for insurance adjusters. It’s a great opportunity if you’re looking for stable, full-time work in a professional environment that values attention to detail and clear communication.
Job description
Role: Liaison between clients, lien negotiators, and internal teams from settlement through disbursement. Owns release processing, client communication, and clean handoff to Liens.
Core duties
Issue, track, and QC settlement releases; follow up until executed and returned; upload to Salesforce.
Be the client's primary post-settlement contact — explain terms/timeline, give status updates, field questions.
Liaise with Lien Negotiations: submit finalized settlement docs, relay lien updates, escalate stalls to management.
Keep Salesforce notes and settlement files current; track internal deadlines; build settlement packets.
Coordinate with Accounting on disbursement — confirm funds received, trust deposits cleared, resolve discrepancies.
Work with CMs, demand writers, attorneys, and Accounting; flag processing delays to leadership.
Follow firm compliance/confidentiality standards; support audits as needed.
Requirements
High attention to detail; comfortable with high case volume.
PI settlement/lien resolution knowledge (medical liens, subrogation, reimbursement claims) preferred.
Strong follow-up discipline, client-service demeanor, MS Office/document systems proficiency.
KPIs
Release turnaround time
% settlements processed within internal SLA
Lien-related delay reduction
Documentation accuracy
Client satisfaction
Compliance adherence