Labor Relations Manager
Company: Ports America
Role summary
Labor Relations Manager is a full-time role at Ports America in Tempe, Arizona, United States (on-site). Posted 2026-08-13. Experience level: 2-5.
- Job title
- Labor Relations Manager
- Company
- Ports America
- Location
- Tempe, Arizona, United States
- Work arrangement
- on-site
- Employment type
- full-time
- Category
- Software Engineering
- Experience level
- 2-5
- Date posted
- 2026-08-13
Job description
The Labor Relations Manager is responsible for managing labor relations. This position requires strong prioritization, initiative, and operational expertise. The incumbent builds and maintains strong working relationships with internal and external affiliates and ensures effective, timely communication. The Labor Relations Manager leads and supervises the onsite staff, coordinates reporting, and maintains compliance with departmental processes.
Essential Duties:
Management and Team Leadership to include:
Train and evaluate staff members
Hire and terminate staff members
Oversee administrative responsibility for scheduling and PTO
Drive accountability and performance based upon defined set of KPI’s
Create and deliver management reports on key initiatives, metrics, opportunities and risks to the customers and leaders
Recommend and implement changes in service and/or operations strategies.
Quickly examine high volume of documents and materials and monitor work to assess completeness, accuracy and conformance to standards and specifications to meet stipulated time sensitive union deadlines
Ensure union guidelines are adhered to, applied per Labor Association, Compliance regulations and customer contracts
Working Conditions:
On-Call beyond normal office operating days and hours
Managing a fast paced environment which relies on cell phone, land lines, emails and printed materials
Occasional domestic Travel Required
Minimum Requirements:
High School/GED Equivalent
3 Years Union Labor Relations or related experience
Equivalent progressive business experience
Competency in Excel, Access, and MS Word applications
3 years Reporting Systems and Tools
Preferred Requirements:
Bachelor’s Degree
3 Years Marine or related industry, including operations
Ability to communicate effectively with all levels of management internal and external
Labor Relations, Labor Associations and Unions.
Leadership, Operations, Finance staff, as well as with customers.
Proactive, self-directed management approach.
Strong analytical and problem solving skills.
Ability to communicate effectively with all levels of management and union workers
Ability to complete multiple tasks on time sensitive tight deadlines
Good oral and written communication
Able to provide high level of internal and external customer service
Able to work in a fast pace environment
NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization.
Ports America is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex (including pregnancy); sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.
This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.
If you require additional information about our comprehensive data privacy policy https://artifacts.portsamerica.com/pdf/Applicant%20Privacy%20Notice.pdf , we invite you to contact us via email at human.resources@portsamerica.com .
Our dedicated team at Ports America will be pleased to address any specific inquiries or concerns you may have regarding the handling, protection, and security of your data. We are committed to ensuring the utmost privacy and confidentiality of your personal information and will gladly provide you with the necessary details to help you better understand our practices and protocols.