Senior Client Delivery Manager (Project Management)

Role summary

Senior Client Delivery Manager (Project Management) is a full-time role at Propel Tech in Wakefield, England, United Kingdom (hybrid). Posted 2026-10-12. Salary: USD 45,000–65,000 per year. Experience level: 5-10.

Job title

Senior Client Delivery Manager (Project Management)

Company

Propel Tech

Location

Wakefield, England, United Kingdom

Work arrangement

hybrid

Employment type

full-time

Category

Logistics & Warehousing

Salary

USD 45,000–65,000 per year

Experience level

5-10

Date posted

2026-10-12

Job description

Do you thrive when clients trust you, projects run smoothly, and teams pull in the same direction?

At Propel Tech, our Client Delivery Managers are experienced project managers who also own the client relationship. You will be the person clients rely on, and the link between what they need and what our development teams deliver. If you are organised, people-oriented, and energised by variety, this could be the role for you.

We are a friendly, forward-thinking software consultancy based in Wakefield. We solve complex challenges for clients across a range of industries and take real pride in the relationships we build along the way.

Hear what it's like to work for Propel Tech direct from our employees on our careers site.

What we offer

£45,000 to £65,000 salary, depending on experience, with flexibility for exceptional candidates

Monthly performance-related bonus opportunities

Flexible hybrid working, typically just a few in-office days per month

10% of your time dedicated to learning and development

Private medical insurance, share scheme, buy/sell holiday, and more

Find out more about our comprehensive benefits package on our careers site.

About the role

This role combines delivery management with relationship ownership. You will be aligned to a dedicated .NET development team, taking ownership of all their clients and projects across sectors including business services, logistics, and manufacturing. Each development team at Propel Tech has its own dedicated Client Delivery Manager (CDM), and our CDM's work closely together to ensure consistency in process and approach across the business. It is a structure that gives you real ownership of your area while making sure you are never working in isolation.

Day to day, you will work in close partnership with the Development Team Manager of your team. Together you will manage project lifecycles, coordinate resources, and ensure clients are well served. You will own the client relationship and delivery coordination, while your Development Team Manager leads on the technical direction, code quality, and the day to day management of the development team. It is a genuine partnership and one that is central to how we deliver for clients at Propel Tech.

"We're looking for someone who genuinely enjoys owning client relationships and takes pride in keeping delivery running smoothly. If you are the kind of person who spots problems before they become issues and brings calm, clear thinking to busy situations, you will fit right in here."

Chris Kirkham, Delivery & Operations Director

What you’ll do

Lead projects from scoping through to delivery, taking a hands-on approach to defining functional requirements, managing scope, risk, change, and budgets throughout

Act as the primary client contact, owning relationships for the long term and developing account plans and roadmaps

Work closely with development and QA teams to resource work effectively and maintain delivery quality

Triage support issues, facilitate client meetings, and keep all tracking and documentation accurate and up to date

Contribute to process improvement and consistency across the client delivery team and the business

What you’ll bring

Solid hands-on project management experience, with a track record of managing and delivering projects on time and within budget in a client-facing environment, ideally within technology or software

Highly organised with the ability to juggle multiple clients and workstreams while maintaining strong relationships with both clients and internal teams

Commercially minded, with a genuine interest in understanding client businesses and identifying opportunities to grow and expand accounts over time

Naturally curious about how client businesses work, with the ability to draw out client needs and translate them into clear functional requirements and well-defined scope

Familiarity with project tracking tools such as Jira is a bonus

What success looks like in this role

Clients feel informed, confident, and well looked after

Projects are delivered on time, within budget, and to a high standard

Risks are identified and managed early

Project tracking, documentation, and records are accurate, up to date, and easy for others to follow

You are a trusted partner to both clients and the teams you work with

Our process

We aim to respond within five working days. The process includes an initial video interview followed by a final in-person interview at our Wakefield office. We will be open about what to expect at every stage.

A note on inclusion

You don’t need to meet every requirement to apply. If this role feels like the right next step, we’d love to hear from you.

Please note: Agency support is already in place for this vacancy.