Surgery Coordinator (Hybrid)

Company: Redirect Health

Role summary

Surgery Coordinator (Hybrid) is a role at Redirect Health in Phoenix, Arizona, United States (hybrid). Posted 2026-10-19. Salary: USD 24 per hour. Experience level: 0-2. No degree required.

Job title
Surgery Coordinator (Hybrid)
Company
Redirect Health
Location
Phoenix, Arizona, United States
Work arrangement
hybrid
Category
Healthcare Support
Salary
USD 24 per hour
Experience level
0-2
Degree required
No
Date posted
2026-10-19

You’ll be a true advocate for patients, helping them navigate surgical procedures while managing costs and ensuring they get the care they need. It’s a wonderful opportunity to make a real impact on people's lives in a hybrid environment that doesn't require a degree to get started.

Job description

About This Role

The Surgery Coordinator exists to advocate for Redirect Health members by coordinating surgical care, managing costs, and ensuring high-quality outcomes at fair, negotiated rates.

In this role, you will:

Serve Redirect Health members navigating surgical procedures

Be responsible for coordinating surgical care, negotiating costs, and advocating on behalf of members

Directly impact member confidence, access to care, and affordability within the healthcare system

This is a hands-on role for someone who:

Enjoys advocacy, coordination, and problem-solving in complex healthcare situations

Takes ownership and follows through

Wants their work to have a real-world impact on people’s lives and health

What You’ll Do

In this role, you will:

Own: Surgical coordination from intake through completion, including timelines and communication

Support: Members by prioritizing their needs with compassion and clarity

Collaborate with: Internal providers, hospitals, surgical facilities, anesthesiologists, and external provider offices

Improve: Cost management, care coordination efficiency, and member experience

Advocate for: Members by negotiating fair and equitable rates with providers

A strong performer in this role is known for:

Building trust with members during high-stress healthcare moments

Communicating clearly and confidently with providers and facilities

Consistently meeting or exceeding KPIs tied to coordination and advocacy goals

How Success Is Measured

Success in this role is measured by:

Timely and effective coordination of surgical care

Successful negotiation of fair procedural costs

Member satisfaction and confidence throughout the surgical process

Achievement of coordination, cost-management, and advocacy KPIs

What We’re Looking For

We’re looking for someone who:

Brings relevant experience in healthcare administrative support or case management

Communicates clearly and with empathy

Takes ownership and follows through

Uses analytical and decision-making skills to navigate complex care scenarios

Works well across teams and external partners

Cares deeply about advocating for patients

High School Diploma or GED, required

1 year of experience in a healthcare administrative support or case management-related role, required

Medical billing background, preferred

Proficiency in Microsoft Word, Excel, and an EMR system, preferred

Why Join Redirect Health

What “Free Healthcare” Actually Means

When we say free, we mean no money out of your paycheck and no cost when you need care:

No monthly premiums

No cost to add your spouse or children

No deductibles (we reimburse them)

No out-of-pocket maximums

This benefit alone can save families tens of thousands of dollars.

What You’ll Earn

Starting pay: $23.88/hour

FREE healthcare for you and your entire family

Dental & Vision insurance

Paid time off & sick time

401(k) access

A mission-driven team that believes in doing the right thing

Ready to Make a Difference?

If you’re looking for more than just a job—and want to help reshape how healthcare works for families—we’d love to hear from you.

Legal Stuff

Redirect Health is an Equal Opportunity Employer (EOE). Employment with Redirect Health is at-will. Nothing in this job posting or the application process creates a contract or guarantee of employment. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities required for this role. Duties, responsibilities, and activities may change at any time with or without notice. Redirect Health does not provide employment-based visa sponsorship now or in the future for this position. Applicants must be currently authorized to work in the United States without sponsorship.

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