Assistant Store Manager W/M - Hamburg
Company: Salomon
Role summary
Assistant Store Manager W/M - Hamburg is a role at Salomon in Hamburg, Germany (on-site). Posted 2026-10-26. Experience level: 2-5.
- Job title
- Assistant Store Manager W/M - Hamburg
- Company
- Salomon
- Location
- Hamburg, Germany
- Work arrangement
- on-site
- Category
- Retail
- Experience level
- 2-5
- Date posted
- 2026-10-26
You’ll love working with a legendary outdoor brand if you have a passion for mountain sports and a knack for leading retail teams. It’s a fantastic opportunity to build your career within a globally recognized company that values innovation and high-quality gear while managing day-to-day operations in a vibrant city like Hamburg.
Job description
Company Description
Amer Sports is a sporting goods company with internationally recognized brands including Salomon, Arc’teryx, Peak Performance, Atomic and Wilson.
“The Mountain Sport Company”, Salomon was born in 1947 in the heart of the French Alps and the birthplace of modern alpinism. Salomon’s commitment to innovative design and passion for mountain sports created a vast range of revolutionary new concepts in bindings, boots, skis and apparel for both Alpine and Nordic skiing and brought innovative solutions to footwear, apparel and equipment for snowboarding, adventure racing, mountaineering, hiking, trail running, and many other sports.
Through performance driven design, Salomon delivers innovation and progression to mountain sports; converting new ideas into action and expanding the limits of possibility. Salomon’s heritage, culture, and commitment are tied together by one simple concept: the world’s leading mountain people creating the world’s leading mountain products. Salomon is responsibly committed towards the outdoor through its sustainability Program. Diversity is one of Salomon’s five values, therefore we are committed to creating an inclusive environment for all. Salomon is headquartered in Annecy, France.
Job Description
⛷ Are you passionate about sports and fashion? Do you have proven experience in management in the retail sector? Join the SALOMON family!
We are looking for a new Assistant Store Manager W/M for our new Salomon store in Hamburg!
Main Purpose:
As true support of the store manager, the ASM contributes to:
Meets financial targets
Coach & lead the team to deliver the best shopping experience
Contribute to ensure the highest standard of operational excellence
Is autonomous in store management in the absence of the store manager
The Assistant Store Manager needs to be hands-on, ensuring that daily tasks are done and overseeing all expertise available in store.
Key responsibilities:
Performance management
Actively participates to reach targets and optimize costs
Guarantee an outstanding service excellence
Drive the implementation of commercial operations & store animations
Customer service excellence
Act as a role model, instilling the importance of customer service to the team and follow up through training
Present and visible on the shop floor, interacting with customers and team members
Support the store manager in the execution of marketing activations and VM guidelines to meet Brand and store standards (except Flagship)
Handle and resolve customer inquiries and complaints professionally
Team management
Support the manager in the daily team animation
Lead by example on being on the floor and coaching to achieve customer service excellence
With the support of the training referent, motivate and coach the team on product expertise & signature Service excellence
Participate to recruit sales associates, build & support newcomers with a strong onboarding path
Promote a positive, cooperative and engaged work climate
Support store manager to identify underperformers to put in place appropriate action plan through individual KPIs management at first
Support store manager to identify talents within the team
Operational management
Ensure the VM guidelines and brand image are respected (except Flagship)
Participate to stock management: replenishment, deliveries, PI (except Flagship)
Ensure SOP excellence is respected (cash desk, H&S, aftersales)
Contribute to KPIs analysis and corrective action plan
Relay of the store manager
Replace the store manager during their absence
Take “4 walls” operational decisions
Be the link between the team & the manager
Be proactive to propose constructive action plans
Qualifications
Your profile:
At least 2 years of experience in retail management
Adhere to SOP excellence
KPIS obsessed
Business & customer service driven mindset
Experience in People management
Role modeling, positive mindset, solutions oriented
Coaching & Feedback culture
Fluent in English, with a good working level of German
Build personalized connections
Ensure positive shopping experience and adhere to SOP excellence
Appeal for performance products and their benefits
Demonstrate operational efficiency & agility
Additional Information
What We Offer:
• A dynamic, innovative, and international work environment
• Opportunities for personal and professional development
• A friendly work atmosphere within an international team
• Attractive bonus programs and local benefits
• Discounts on AmerSports products starting on your first day
Salomon promotes diversity and inclusion and values careers based on competence and performance.
Department: D2C - Retail Stores