Part Time Office Specialist
Company: Scheels
Role summary
Part Time Office Specialist is a part-time role at Scheels in Springfield, Illinois, United States (on-site). Posted 2026-10-23. Salary: USD 16 per hour. Experience level: 0-2. No degree required.
- Job title
- Part Time Office Specialist
- Company
- Scheels
- Location
- Springfield, Illinois, United States
- Work arrangement
- on-site
- Employment type
- part-time
- Category
- Software Engineering
- Salary
- USD 16 per hour
- Experience level
- 0-2
- Degree required
- No
- Date posted
- 2026-10-23
You’ll love the culture at Scheels, where you’re treated as an employee-owner rather than just a worker. It’s a fantastic opportunity to join a supportive team in a part-time role that prioritizes making a real impact on every customer’s day.
Job description
Scheels Company Goals:
We strive to be the best retailer in the USA in the eyes and minds of our customers, associates, and business partners.
What We Commit To – Our Employee Ownership Values
As an employee-owner, you’re expected to actively contribute to a culture that thrives on:
Delivering a Personalized WOW Customer Experience
Every customer interaction is an opportunity to exceed expectations
We focus on making every visit memorable, personalized, and impactful
Having a Team-First, Winning Mentality
We succeed together by supporting one another and celebrating team wins
Collaboration and unity drive our performance and customer experience
Learning and Adapting to Constant Change
We embrace growth, innovation, and feedback
Change is not a barrier–it’s a catalyst for improvement and excellence
Taking Pride in Our Work and Thinking Like Owners
Every task matters, and we take full responsibility for the results
Ownership means accountability, care, and drive to go above and beyond
Expecting Honesty and Integrity in All That We Do
Trust is the foundation of our relationships–with customers and with each other
We act with transparency, fairness, and respect at all times
Responsibilities:
Answer all incoming calls in a prompt, professional and pleasant disposition
Manage the vendor claims process for the store including products damaged in shipping and returned products from customers
Process warranty claims for a specified list of products as agreed upon with vendors
Provide customers calling accurate information about store hours, services and promotions and transfer calls to appropriate associates or areas for further assistance.
Take and relay messages clearly and efficiently
Assist in general office duties that may include mail service, updating phone lists and assisting other office positions as needed
Excellent written and verbal communication skills
Ability to use Google Workspace tools efficiently
Demonstrate multitasking, organization, attention to detail and problem-solving skills
Compensation/Schedule:
Compensation for this position starts at $16.00 per hour. Day, afternoon and evening shifts are available and must be flexible to work assigned schedule between 9:30a.m. and 9p.m., Monday through Friday and 9:0 a.m. to 9:00 p.m. Saturday, 10a.m. and 6p.m., Sunday. Schedule may include varied hours, evenings, weekends, and holidays. Average hours per week is 20 hours.
Education & Experience:
The ideal candidate will have an Associate’s or Bachelor’s Degree in Accounting, Business Management, or related fields and 1 - 2 years of experience.
Physical Requirements/Lifting Requirements:
Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
Sedentary work - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Roles are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.
Benefits:
At SCHEELS, we offer part time benefits including:
Employee Stock Ownership Plan (ESOP)
401(k) with Roth options
Associate discounts
Paid sick time
Learn more about what it means to be an owner at SCHEELS on our Careers Page .
EQUAL EMPLOYMENT OPPORTUNITY
Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.