Operation Excellence Program Manager

Role summary

Operation Excellence Program Manager is a role at Schneider Electric in Toronto, Ontario, Canada (hybrid). Posted 2026-08-28. Experience level: 5-10.

Job title

Operation Excellence Program Manager

Company

Schneider Electric

Location

Toronto, Ontario, Canada

Work arrangement

hybrid

Category

Software Engineering

Experience level

5-10

Date posted

2026-08-28

Job description

We’re looking for a passionate Operation Excellence Program Manager to join our Services organization and help drive key transformation initiatives that make the business future-ready. This role will play a central part in accelerating operational performance by improving processes, governance, tools, and cross-functional execution in support of strategic growth priorities.

The Operation Excellence Program Manager will support the evolution of the business by coordinating high-impact initiatives across operations, commercial, and enabling functions. The role focuses on driving adoption, visibility, execution discipline, and continuous improvement across priority programs, while helping teams improve productivity, efficiency, compliance, and overall end-to-end performance.

Main Responsibilities

Process Transformation and Operational Excellence

Drive key transformation initiatives in line with the annual execution plan and strategic roadmap

Coordinate cross-functional programs focused on process improvement, governance, efficiency, and operational performance

Support the design and implementation of future-state ways of working through workshops, stakeholder engagement, and action planning

Partner with business teams to identify productivity, simplification, and cost optimization opportunities across end-to-end operations

Continuous Improvement and Performance Governance

Drive continuous improvement initiatives by establishing structured processes and monitoring performance

Identify and analyze root causes of process compliance gaps and partner with cross-functional teams to implement sustainable corrective actions

Establish and support governance cadences, progress reviews, and follow-up mechanisms to ensure commitments translate into sustained results

Track progress across initiatives, challenge deviations, and help drive accountability for corrective actions and operational outcomes

Promote a disciplined, data-driven approach to continuous improvement across teams and stakeholders

Tools, Digitization, and Business Readiness

Support tools and digitization initiatives by helping define needs, coordinate adoption plans, and monitor implementation progress

Support transformation planning tied to ERP, systems, and process changes to ensure business needs are anticipated and embedded early

Partner with relevant stakeholders to ensure process and tool evolution are aligned and mutually reinforcing

Contribute to business planning activities by supporting capacity, productivity, and performance improvement planning

Cross-Functional Leadership and Execution Support

Build strong partnerships across functions to drive alignment, remove blockers, and maintain execution momentum

Animate regular review cadences with leadership and key stakeholders

Influence stakeholders outside direct reporting lines to support adoption, alignment, and execution discipline

Help create visibility on priorities, risks, and progress to support effective decision-making

Requirements

Engineering and/or Business university degree

Minimum 7 years of relevant experience

Proven ability to coordinate complex initiatives and deliver results in a cross-functional environment

Strong program management and organizational skills, with the ability to manage multiple priorities simultaneously

Ability to influence stakeholders and drive alignment outside direct reporting lines

Experience working across matrixed organizations and engaging diverse teams toward shared outcomes

Strong communication, facilitation, and follow-through skills

Analytical and structured mindset, with attention to both detail and business impact

Comfortable navigating change, ambiguity, and evolving priorities

Customer- and performance-oriented, with a strong continuous improvement mindset

Innovative, curious, and action-oriented

Ability to travel as needed

English proficiency is required for this position due to the need to regularly communicate and collaborate with stakeholders, business partners, customers, and teams located outside Quebec.

Bilingualism (English and French) is considered an asset.

What's in it for me?

Meaningful impact — your work directly shapes how we deliver value to customers worldwide

Autonomy and trust to set priorities and lead initiatives with minimal supervision

Collaborative culture that values expertise, innovation, and continuous learning

Opportunities for growth as you expand your influence across the organization

Bring your process expertise and strategic vision to a team that's ready to support your success!

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.

Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

The expected pay range is CAD 114,750 - CAD 162,000 per year. This pay range includes base pay and short-term incentives.

For Ontario applicants, this posting complies with provincial law which does not require disclosure of the pay range. Inquiries regarding the pay range can be directed to the recruiting / hiring manager.

Schneider Electric is there when it matters most to you

Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:

Care for yourself and your family. We ensure you feel secure with benefits that help you and your family thrive: insurance coverage for health, inclusive of medical, dental, vision, basic life, accident, and disability insuran