Relief, Front of House & Security Brand Ambassador, STARS
Company: Securitas
Role summary
Relief, Front of House & Security Brand Ambassador, STARS is a role at Securitas in Milton Keynes, England, United Kingdom (on-site). Posted 2026-09-03. Experience level: 2-5.
- Job title
- Relief, Front of House & Security Brand Ambassador, STARS
- Company
- Securitas
- Location
- Milton Keynes, England, United Kingdom
- Work arrangement
- on-site
- Category
- Software Engineering
- Experience level
- 2-5
- Date posted
- 2026-09-03
Looking for a dynamic role where you can be the face of a brand and ensure a safe environment? This part-time position offers a great opportunity to interact with people, manage security, and provide excellent customer service. It's a fantastic way to gain experience in a frontline capacity with flexible hours.
Job description
Company Description
Our STARS deliver a consistently high-end, comprehensive, and discreet security-focused hosting experience to all visitors, guests, and employees at the designated site(s). STARS ensure the safety and protection of customer’s people, property, and information always, in a knowledgeable, professional, and service-oriented manner, ensuring an unobtrusive and comfortable environment. STARS are the recognised central point of contact for all Front of House operations, delivering a smooth and seamless execution throughout the premises.
We combine best in class, impeccable Front of House services with enhanced security awareness training. Vetted to BS7858 our STARS complete bespoke training, tailored to meet the specific needs of our clients.
Learn more about the Security Trained Assistance and Reception Services (STARS) Programme here: https://www.securitas.uk.com/services/on-site/stars/
Job Description
We have a fantastic and exciting opportunity for an experienced Front of House, Brand Ambassador to join our STARS permanent relief team. Working for our high-profile clients in Luton, Milton Keynes & Northampton areas.
STARS at Securitas provide a “two roles in one" service to our clients, their staff, visitors and customers.
We combine excellent customer service across a wide range of roles including Reception Services, Front of House, Concierge, Facilities, Office Management/Coordination, Administration and third party vendor management and much more all combined with a discreet and vigilant security service.
36 hours per week
Must be fully flexible (Weekend working required)
Earliest start 06:00 - Latest finish 19:00
Hourly Rate - Site Dependant (Between £14.24 - £18.34)
Must have full clean driving license and own vehicle Travel expenses paid after 10 Miles at 45p per mile.
Responsibilities:
Meet and greet all staff, visitors and contractors in a professional and personable manner
Deliver a consistently high-end customer focused experience
Embody a high-performance approach and encourage colleagues to do the same
Ensure the workplace (reception, lobby, office, etc.) is visually of a high standard
Work closely with client contacts (Facilities Manager, Office Manager, etc.) to ensure the office and/or front of house environment is a great place to visit and work
Assist in emergency situations
Provide timely and accurate information
Respond appropriately to varying and fast changing priorities
Build strong rapport with reoccurring customers (client staff, visitors, contractors, etc.)
Represent Securitas and the client organisation in a manner that is in-keeping with the values, brand identity and culture of both
Patrolling
Data monitoring
General Security duties
Qualifications
Essential criteria:
5 year checkable history
Exceptional Customer service skills
Computer literate
Please only apply if you have experience delivering exemplary customer service in a fast pace corporate environment with exceptional levels of communication and personal presentation.
Essential Skills
Highest quality personal appearance
Flexible, professional and adept at working under pressure
Outstanding written, verbal and oral communication skills
Customer oriented with a passion for high-level service
Working knowledge of administrative computer packages such as MS Office, GSuite, etc.
Polite and proactive
Punctual and trustworthy
Able to use initiative and highly adaptable
Experienced in Customer Service, Front of House, Concierge, Hosting or Customer facing role ideally within a corporate environment
Demonstrate the values of integrity, vigilance and helpfulness which Securitas prides itself on
Additional Information
Company Benefits
Health & Wellbeing
Company pension and advice and planning
Life assurance scheme
Discounted gym memberships
Wellness advice and support, including financial, emotional and physical
Dental and Physical Health Plans
Lifestyle Benefits
Cycle to work scheme
Car lease and new car purchasing schemes
Discounts on high street brands, online shopping, holidays, days out and Arriva Bus Travel
Mortgage Advise
Payroll ISA's
Eligibility for Costco Membership
Learning & Development
Support with further education
100's of eLearning courses
Accredited courses by C&G, ILM, IOSH and SIA
Leadership Development programs both local and global
It’s great to see you’re considering a career with Securitas UK! You're one step closer to joining a global team of 336,000+ colleagues who help make the world a safer place each and every day.
Here, we live by our values of Integrity, Vigilance and Helpfulness, which help guide how we operate and how our people experience work, each and every day! We have a promise too:
Opportunity – We see potential in every person and situation
People – We open our eyes to all that’s good
Purpose – We make your world a safer place
So what you can expect
Our Talent Team reviews every application carefully. We know applying can feel daunting, but we’re here to support you—just email us if you need help. No matter the outcomes, you will always receive communication from us.
See an inclusive world
Inclusion isn’t a tick-box for us – it’s how we work. We know our strength comes from different perspectives, in every role and every team. We’re proud to be a Level 2 Disability Confident employer. If you tell us you have a disability when you apply, and you meet the minimum requirements for the role, our Talent Team will guarantee you an interview.
Through our Employee Networks, the Race at Work Charter, the Armed Forces Covenant and more, our people drive real change. We celebrate diversity all year round with moments like BSL Week, International Women’s Day, PRIDE and Black History Month – because seeing an inclusive world starts with how we show up every day.
See a rewardi
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