Customer Service Rep I
Company: Sensient
Role summary
Customer Service Rep I is a full-time role at Sensient in Gebze, Marmara Region, Turkey (on-site). Posted 2026-10-15. Experience level: 2-5.
- Job title
- Customer Service Rep I
- Company
- Sensient
- Location
- Gebze, Marmara Region, Turkey
- Work arrangement
- on-site
- Employment type
- full-time
- Category
- Customer Service
- Experience level
- 2-5
- Date posted
- 2026-10-15
This is a fantastic opportunity to join a growing company that makes natural extracts and food colorants! You'll be the key point of contact for customers, guiding them through the entire order process from start to finish. It's a full-time role located in Gebze, perfect for someone who loves helping people and keeping things organized.
Job description
We are currently seeking a Customer Service Representative to join our Customer Service Department. You will be located in our office in Gebze, where we develop and produce natural extracts and food colorants for the food and beverage industries.
What you’ll do:
Coordinate customer communication throughout the order-to-delivery process by receiving orders via email, notifying relevant departments, monitoring production and delivery, and providing timely shipment updates to customers
Organize shipments by coordinating internal units and providing customer requirements to all relevant departments like Sales, Production Planning, Logistics and Finance
Enter the export and imported product orders
Ensure proforma invoice is approved by the customer, and keep customer master data up to date
All necessary export documents are provided on time, order is processed in the credit limit frame and also coordinate logistics
Ensure that the planning function is carried out effectively with the sales and production units
What you’ll bring:
Bachelor's degree in related departments
Minimum 2-3 years of related experience
Strong communication skills with fluency in Turkish and English (both written and spoken)
Strong problem-solving skills and good time management, open to learn
Knowledge of MS Office programs
What you’ll get:
Opportunity to collaborate with your colleagues, onsite 5 days per week
Good salary, benefit offering and development opportunities
A thorough and effective training experience during onboarding and beyond
About Sensient
Sensient Technologies Corporation is a leading global manufacturer and marketer of colors, flavors, and extracts. Sensient employs advanced technologies at facilities around the world to develop specialty food and beverage systems, cosmetic and pharmaceutical systems, specialty colors, and other specialty and fine chemicals. The Company's customers include major international manufacturers representing most of the world's best-known brands.
About Sensient Colors:
Sensient Colors is a leading developer, producer, and supplier of natural and synthetic color systems for customers around the globe. The Company's high-performance products play a vital role in the manufacture of foods and beverages, cosmetic and pharmaceutical colors and coatings, and colors for agricultural uses, household cleaners and paper products.
As a dynamic and versatile global leader, we offer a good salary and a comprehensive benefits package. For more information, please visit our website at: http://www.sensient.com .
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