Family Support Specialist
Company: Shiloh House
Role summary
Family Support Specialist is a role at Shiloh House in Denver, Colorado, United States (on-site). Posted 2026-08-29. Salary: USD 19–24 per hour. Experience level: 0-2. No degree required.
- Job title
- Family Support Specialist
- Company
- Shiloh House
- Location
- Denver, Colorado, United States
- Work arrangement
- on-site
- Category
- Customer Service
- Salary
- USD 19–24 per hour
- Experience level
- 0-2
- Degree required
- No
- Date posted
- 2026-08-29
This is a fantastic opportunity to make a real difference in people's lives, and the best part is you don't need a degree to get started! Shiloh House is looking for caring individuals to provide support within families, offering a great hourly wage and a chance to grow your career in a meaningful way.
Job description
Description
Make a Difference. Build Your Career.
While you work to empower Colorado youth and families, Shiloh House empowers you to grow your career.
Join one of the most respected leaders in child advocacy services. At Shiloh House, our family-like culture and specialized programs allow employees to use their individual talents and make meaningful contributions that are both personally and professionally fulfilling.
Our leaders are committed to teaching, mentoring, and providing you with the tools you need to succeed. We believe strongly in developing future leaders and creating opportunities for career advancement by promoting from within whenever possible .
If you are passionate about supporting youth and families and want a career where your work has a meaningful impact, we invite you to join our team.
Why Join Shiloh House?
At Shiloh House, we believe meaningful change happens when people work together. Your role as a Family Support Professional will allow you to work directly with youth and families, build meaningful relationships, and help individuals develop the skills and support systems they need to succeed.
If you are compassionate, dependable, flexible, and ready to make a meaningful difference in your community, we encourage you to apply today!
About the Position
Shiloh House is seeking a passionate and dedicated Family Support Professional to provide in-home and community-based services to youth and families throughout the Denver Metro Area.
The Family Support Professional works directly with families to help them identify strengths and needs, establish goals, develop practical plans, and connect with community resources. This position provides a variety of services, including supervised visitation, coaching, life skills support, and other family-focused services .
This is an excellent opportunity for someone who is adaptable, dependable, and passionate about helping families build healthy relationships and achieve positive change.
What Makes Someone Successful in This Role?
Compassionate & Relationship-Focused: Builds trusting relationships with youth and families while maintaining professional boundaries and communicating with respect.
Calm & Adaptable: Remains composed in challenging situations and adapts to changing family needs, schedules, and community settings.
Dependable & Organized: Follows through on commitments, manages time effectively, and completes required documentation accurately and on time.
Team-Oriented & Growth-Minded: Works well independently and as part of a team, accepts feedback, seeks solutions, and is committed to learning and making a positive difference in the lives of youth and families.
Compensation
In accordance with the Colorado Equal Pay for Equal Work Act, the expected pay range for this Colorado position is $19.16–$23.95 per hour . Actual compensation may be adjusted based on experience and other job-related factors permitted by law.
Benefits
Shiloh House offers a competitive benefits package, including:
Medical, dental, vision, life, accident, and critical illness insurance
403(b) retirement plan with employer match
Paid time off and personal leave
Overtime and bonus opportunities
Flexible scheduling and mileage reimbursement
Employee Assistance Program (EAP)
ClassPass membership for fitness and wellness benefits
10% tuition discount at Colorado Christian University (CCU) for eligible online programs
Career growth and advancement opportunities, with a strong commitment to promoting from within
Schedule & Work Environment
Flexible schedule with evening availability and one weekend day required
Community-based position with travel throughout the Denver Metro Area
Services provided primarily in clients’ homes and community settings
Up to 25 face-to-face service hours per week , based on client and program needs
Must have a reliable vehicle and be comfortable traveling to assigned locations
Key Responsibilities
Family & Youth Support
Provide in-home and community-based services, including supervised visitation, coaching, and life skills support .
Help youth and families identify strengths, address needs, establish goals, and develop plans for success.
Support healthy family relationships, appropriate boundaries, treatment goals, safety plans, and therapeutic recommendations.
Connect families with community resources and services.
Build positive, professional relationships with youth, families, community partners, clinicians, and other professionals.
Collaborate with multidisciplinary teams and participate in required meetings and trainings.
Remain flexible and responsive to the changing needs of youth and families.
Supervised Visitation & Transportation
Provide and monitor supervised visitation in accordance with program requirements and safety standards.
Transport clients to and from visitations, activities, appointments, and other approved services as needed.
Maintain a safe, reliable vehicle and accurately document mileage and vehicle maintenance.
Maintain professional and presentable environments at locations used for services.
Documentation & Compliance
Complete accurate progress notes, billing documentation, monthly progress reports, discharge reports, and other required records.
Document critical incidents within established timelines.
Participate in Performance and Quality Improvement (PQI) activities.
Follow all Shiloh House policies, procedures, safety requirements, and applicable program standards.
Client Interaction & Safety
Maintain professional boundaries while creating a supportive, nurturing, and respectful environment.
Communicate effectively with youth, families, coworkers, supervisors, and outside professionals.
Recognize behavioral and emotional needs and respond appropriately to challenging situations.
Provide structure, consistency, and support to youth experiencing c