BDC Sales Representative

Role summary

BDC Sales Representative is a role at Short Pump Motorcars LLC in Richmond, Virginia, United States (on-site). Posted 2026-08-12. Salary: USD 45,000–60,000 per year. Experience level: 0-2. No degree required.

Job title

BDC Sales Representative

Company

Short Pump Motorcars LLC

Location

Richmond, Virginia, United States

Work arrangement

on-site

Category

Sales

Salary

USD 45,000–60,000 per year

Experience level

0-2

Degree required

No

Date posted

2026-08-12

Job description

Description

Great Lakes Honda of Short Pump is looking for a motivated, energetic, and customer-focused BDC Sales Representative to join our growing Business Development Center!

If you are confident on the phone, enjoy talking with people, and are motivated by setting appointments and creating sales opportunities, we want to hear from you.

Our BDC team is a critical part of our sales operation. You will be the first point of contact for many of our customers and will play a key role in turning internet and phone inquiries into dealership visits and vehicle sales.

What You’ll Do

Respond quickly and professionally to inbound internet, phone, email, and chat leads

Make outbound calls to prospective customers and follow up consistently

Build relationships with customers and identify their vehicle needs

Qualify sales leads and schedule appointments for the Sales Team

Meet or exceed daily, weekly, and monthly appointment-setting goals

Follow up with customers who have not yet purchased

Confirm appointments and work to maximize show rates

Provide customers with accurate information regarding vehicles, availability, promotions, and dealership services

Maintain accurate customer information and detailed follow-up notes in the CRM

Work closely with Sales Managers and Sales Consultants to ensure a smooth handoff

Re-engage previous customers and unsold prospects to create additional sales opportunities

Deliver an exceptional customer experience on every call and interaction

Consistently follow dealership processes, call schedules, and BDC best practices

Requirements

What We’re Looking For

Previous BDC, call center, automotive sales, customer service, or sales experience preferred

1–3 years of automotive BDC or sales experience is a plus

Excellent verbal and written communication skills

Confident and professional telephone presence

Strong follow-up and organizational skills

Comfortable making a high volume of inbound and outbound calls

Motivated by goals, performance, and earning potential

Positive attitude and strong work ethic

Ability to multitask in a fast-paced environment

Comfortable working with computers and CRM systems

VinSolutions and CDK experience is a plus

Must be dependable and have excellent attendance

Great Lakes Auto Group is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.