Customer Service Representative
Company: Sime Darby
Role summary
Customer Service Representative is a full-time role at Sime Darby in Palmerston North City, Manawatū-Whanganui, New Zealand (on-site). Posted 2026-09-11. Experience level: 0-2. No degree required.
- Job title
- Customer Service Representative
- Company
- Sime Darby
- Location
- Palmerston North City, Manawatū-Whanganui, New Zealand
- Work arrangement
- on-site
- Employment type
- full-time
- Category
- Customer Service
- Experience level
- 0-2
- Degree required
- No
- Date posted
- 2026-09-11
This is a fantastic opportunity to start a career in customer service without needing a degree! Sime Darby offers a full-time role with a clear entry-level path, making it a great place to build valuable customer-facing skills and grow professionally.
Job description
Company :
Sime Darby Transport (NZ) Ltd TWL , a subsidiary of Sime Motors, is a national leader in the heavy transport and automotive parts industry. While our business is parts, our passion is people, driven by innovation, excellence, and service.
We're on the hunt for an enthusiastic all-rounder to join the team and help us keep things moving.
About the Role
Reporting to the Branch Manager, as a key member of our Palmerston North branch, you’ll be involved in both front counter service and stores operations. You’ll be the face of TWL to our customers while also keeping things humming behind the scenes.
Your day will include
Serving customers in person, by phone, and online
Picking, packing, and dispatching orders accurately and efficiently
Receiving goods, data entry into inventory system, and stock control
Maintaining tidy, well-presented product displays
Processing sales and preparing required documentation and invoicing
Supporting stocktakes and cyclic counts
Ensuring excellent customer service and safe work practices
What You’ll Bring
Experience in automotive or heavy transport parts (preferred)
A positive attitude and willingness to learn
Strong attention to detail and good computer skills
Physically fit and happy to roll up your sleeves to get the job done
Great communication and a team player mindset
Forklift licence is a bonus (or willingness to get one)
Why Join TWL Palmerston North?
This isn’t just a job; it’s an opportunity to grow your career with a company that values its people and backs them with real support.
We offer:
Competitive pay and stable full-time work with a rostered Saturday morning
Ongoing training and career development
Staff discounts, wellness benefits and birthday leave
Supportive team and respected national brand with job stability
Ready to get stuck in and grow with us? Apply now!
Visit us at www.twlnz.co.nz and www.simemotors.co.nz or email recruitment@simedarby.co.nz for more info.
Note: Appointment subject to standard pre-employment checks (right to work, police, medical, drug, driving & references).