Student Concierge - 100%
Company: Sommet-Education
Role summary
Student Concierge - 100% is a full-time role at Sommet-Education in Montreux, Vaud, Switzerland (on-site). Posted 2026-10-10. Experience level: 2-5.
- Job title
- Student Concierge - 100%
- Company
- Sommet-Education
- Location
- Montreux, Vaud, Switzerland
- Work arrangement
- on-site
- Employment type
- full-time
- Category
- Software Engineering
- Experience level
- 2-5
- Date posted
- 2026-10-10
This is a fantastic opportunity to join a leading hospitality education institution in beautiful Switzerland. You'll be at the heart of student life, providing essential support and ensuring a smooth experience for aspiring professionals. It's a full-time role with a permanent contract, offering a stable and rewarding career in a vibrant academic environment.
Job description
Student Concierge - 100%
Permanent contract / Glion, Switzerland
Glion Institute of Higher Education , a
Sommet Education Group
brand, is a private Swiss institution shaping the future of hospitality and luxury management education across 3 campuses in Glion and Bulle (Switzerland) and London (UK).
3rd in
Hospitality and Leisure Management, 3rd in employer reputation in
the 2026 QS
World University Ranking.
Accredited by the New England Commission of Higher Education (NECHE) and Swiss Accreditation Council (SAC) as a University of Applied Sciences Institute.
Development, Distinctiveness, Joint Commitment, Openness and Sense of Service are the values driving our actions. We offer an innovative, collaborative and thriving environment.
Responsibilities:
Provide prompt and professional assistance to students, staff and visitors via phone, email, and face-to-face interactions, ensuring their needs are met efficiently
Redirect inquiries and guide guests to the appropriate department
Handle various administrative duties, including accurate cash handling, record-keeping, and ensuring smooth daily operations at the Student Concierge
Assist with student and visiting lecturer check-ins and check-outs, preparing necessary documents ; student IDs and nametags
Manage the reception, sorting, and distribution of incoming and outgoing employees and students mail to ensure timely and efficient delivery
Conduct quarterly Student Concierge inventory checks to maintain accurate stock levels and ensure essential supplies are always available
Oversee the sales process of branded merchandise, handling transactions, and maintaining inventory records
Accept and record tuition payments while ensuring proper communication and documentation to the appropriate departments
Coordinate and supervise the proper storage of students' personal belongings, ensuring security and easy access when needed
Manage and update student information related to room allocations, meal plans, and other key details using Academia, Secanda, and the Mercury systems
Prepare access keys and staff badges, tracking their distribution, and maintaining accurate records
Provide guidance and oversight to trainees and Experimental first-year students during their workshops at the Student Concierge, ensuring they gain valuable hands-on experience; all while making the link with a hotel reception
Manage and report weekly and monthly petty cash transactions, ensuring accuracy and accountability in financial records
Manage the lost and found process, including receiving, documenting, and securely storing lost items, and ensuring they are promptly returned to their rightful owners
Provide shuttle service on demand when a driver is unavailable
Being flexible to work on both Glion and Bulle campus when needed
Profile and experiences:
Commercial CFC or diploma in a hospitality field or similar experiences
Experience in a hotel reception, guest relation, service, or an administrative post
Working experience in multicultural environments preferable
Demonstrated versatility and flexibility
Proficient in internet and MS Office tools use
Proficient in Academia ; Mercury a plus
Strong written and spoken skills in English and French
Valid driver license is an asset
Other information:
Type of contract: undefined period of time contract
Activity rate: 100%
Start date: 16.11.2026
Location: GIHE Sàrl, Route de Glion 111, 1823 Glion