Family Outreach Worker- Bilingual
Company: Sonoma Community Action Network
Role summary
Family Outreach Worker- Bilingual is a role at Sonoma Community Action Network in Santa Rosa, California, United States (on-site). Posted 2026-09-05. Salary: USD 21–26 per hour. Experience level: 2-5.
- Job title
- Family Outreach Worker- Bilingual
- Company
- Sonoma Community Action Network
- Location
- Santa Rosa, California, United States
- Work arrangement
- on-site
- Category
- Software Engineering
- Salary
- USD 21–26 per hour
- Experience level
- 2-5
- Date posted
- 2026-09-05
This is a fantastic opportunity to make a real difference in your community, working directly with families to provide support and resources. It's a role that values your ability to connect with people, and the best part is you don't need a degree to get started! Plus, the hourly pay is quite competitive.
Job description
Description
Family Outreach Worker- Bilingual
Exempt : No SALARY LEVEL : $21.00 - $25.90 DOE and Education Level
DEPARTMENT: Early Childhood Education LOCATION: Assigned Head Start Centers
SUPERVISOR: Case Manager Supervisor HOURS : FT M-F 40 hours per week
Approval Date: Approved by: HR Director
AGENCY BACKGROUND: The objective of Sonoma Community Action Network (Sonoma CAN) is to partner with low-income families and individuals to help them achieve economic and social empowerment, build community, and advocate for social and economic justice. Sonoma CAN operates a wide variety of programs benefiting low-income Sonoma County residents.
Our Mission: Sonoma CAN is a catalyst for equitable transformation, aligning partners and resources to implement values-based, data-driven, community-led solutions that help families reach their full potential.
Our Vision: We see our Sonoma County transformed into an empowered community of thriving families where every child is raised with joy, justice, and connection.
Our Promise: Sonoma CAN changes people’s lives, embodies the spirit of hope, improves communities, and makes America a better place to live. We care about the entire community, and we are dedicated to helping people help themselves and each other.
Working at SonomaCAN
At Sonoma Community Action Network (SonomaCAN), we believe that a variety of backgrounds, experiences, and perspectives strengthen our team and help us better serve our community. We are committed to fair hiring practices and a workplace where employees are treated with respect and have the opportunity to grow professionally.
We make employment decisions based on qualifications, merit, and organizational needs. Our hiring process complies with all federal, state, and local laws related to equal employment opportunity and nondiscrimination. We welcome applicants from all backgrounds and encourage individuals who meet the qualifications to apply.
TOTAL COMPENSATION PACKAGE: The pay for this position ranges from $21.00 to $25.90 per hour, depending on experience and level of education. Sonoma CAN offers a generous benefits package available on the first day of the month after your date of hire that includes:
Medical insurance through Kaiser or Sutter is 80-95% paid by the employer for employee premiums, plus 50% paid by the employer for dependent coverage
Elective dental, vision insurance, FSA, and Accident insurance.
Employer-paid $10k of life insurance with expandable options
Employer-paid Long-term Disability Insurance
401(K) plan with a 2% contribution and an additional 1% matched contribution after one year of service
Employee assistance program, CalPerks
3 weeks vacation (4 hours accrued per pay period) based on full-time work increases at 5 years of service
96 hours of sick time per year (4 hours accrued per pay period) based on full-time work
1 floating personal day
16 paid holidays
SUMMARY OF POSITION: Under the direction of the Case Manager Supervisor and in partnership with the Eligibility, Recruitment, Selection, Enrollment, and Attendance (ERSEA) and Health and Family Services, implement the Family Service and Parent/Family engagement goals and objectives; recruit to ensure full enrollment in the program at all times, maintain compliance to the Head Start Performance Standards, Service Area Written Plans, Procedures, and Policies. Support teachers in the classroom with children. Carry out responsibilities in accordance with the Agency’s policies and applicable federal and state laws.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Duties include, but are not limited to, the following:
The health, safety, and supervision of children in the program is essential; therefore, every employee is responsible for the health, safety, and supervision of children while they are present at the center
Maintain full enrollment throughout the year
Recruitment and enrollment activities as assigned Early Childhood Education(ECE) applications
Intakes
Child Returning Packets
Responsible for implementing parent curriculum ( Ready Rosie)
Daily do absence follow-up and documentation (Child Plus) in partnership with the lead teacher
Complete and maintain documents (paper and electronic) for enrolling children
Intermediate computer skills with Microsoft Office Programs (Word, Excel, and Outlook), Google suite, and data entry experience.
Case notes and data entry in Child Plus and empowOR databases.
Enters and maintains client information and case notes in internal and external data systems as required, including empowOR, Child Plus, Resource Connection Network and other supporting or funder required data systems.
Supports case management data and correct coding for purposes of CalAim billing.
Maintain current and accurate records as required by the program and ensure their confidentiality.
Complete the Family Partnership Agreement and Family Need Assessment according to the Family Services Timeline
Work in partnership with families, assessing their strengths, interests, and needs. Use (Strength, Need Interest Parent) SNIP Survey data to inform the next steps and set goals in partnership with families.
Ensure that parents know of current community resources, including resources available in Sonoma Community Action Network (SonomaCAN) and Head Start; refer parents to appropriate agencies for assistance, and provide follow-up to assess effectiveness and document in Child Plus
Provide training and education to families on using available resources and services
Support the family in all seven Family Outcomes (PFCE Framework)
Provide transportation as needed, with approval from your supervisor
Provide interpretation for non-Spanish or non-English speakers as needed
Maintain an ongoing awareness of center activities and participate as needed
Required to support on
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