Hotel Overnight Front Desk Associate

Role summary

Hotel Overnight Front Desk Associate is a part-time role at Spokane Club Inc in Spokane, Washington, United States (on-site). Posted 2026-10-22. Salary: USD 18–20 per hour. Experience level: 0-2. No degree required.

Job title

Hotel Overnight Front Desk Associate

Company

Spokane Club Inc

Location

Spokane, Washington, United States

Work arrangement

on-site

Employment type

part-time

Category

Hospitality

Salary

USD 18–20 per hour

Experience level

0-2

Degree required

No

Date posted

2026-10-22

Job description

This is a part-time 3 night a week position, although more shifts may be available as well.

Hours are from 10:00pm - 6:00am

Job Description:

This person helps our members and guests during the overnight hours of 10:00pm-6:00am. They greet members and guests as they enter the Club, records and reconciles charges from the previous day, and ensures the security of the building’s main entrance and lobby area. This position has frequent contact with a wide range of personalities, so part of job performance requires that you utilize excellent interpersonal skills to provide outstanding customer service while maintaining a positive, helpful attitude. The night auditor will demonstrate a commitment to competence, job knowledge, Club knowledge, pride, professional appearance, courtesy, and extra effort.

Duties and Responsibilities for all Hotel Front Desk staff

Greets everyone entering the Spokane Club in a professional, friendly manner, with a high level of customer service, and assists them with their requests

Professionally administers incoming calls using proper telephone etiquette and redirecting when appropriate

Uses club software to create and manage hotel reservations

Complies with special requests whenever possible

Stays informed about Club-related information and communicates it professionally and enthusiastically.

Thoroughly understands and follows proper credit, cash-checking, and cash handling policies and procedures

Understands and monitors room status information, including room locations, type of rooms available, and room rates

Coordinates room status update by notifying housekeeping of all check-outs, late check-outs, early-ins, special requests, etc.

Manages room keys and follows security control procedures

Operates Front Office equipment, such as ID card creator, mail machine, fax, copier, parking gates, etc.

Processes member/guest check-ins and check-out

Processes mail, packages, and messages

Coordinates guestroom maintenance work with engineering

Reports unusual occurrences or requests to the Hotel Operations Manager

Knows and follows all safety, security, accident prevention, and emergency policies and procedures

Maintains the cleanliness and neatness of the front desk, lobby, and coat check areas

Acts as bell person/concierge when necessary

Other duties as assigned

Benefits

Free parking in our covered garage (unless full)

Discounts on hotel stays, restaurant meals, personal training, childcare, & club membership

Discounted bus passes

Sick pay hours accrual of 1 hour for every 40 hours you work

Holiday bonus pay on 6 different days throughout the year

Full Time employees (30+ hours) benefits include Medical insurance, 401k, & 2 weeks vacation pay

Job Requirements

Previous Front Desk experience in a hotel preferred

Excellent customer service skills

Professional appearance and manner

Ability to work with a variety of software programs and basic typing skills

Ability to communicate effectively in English, both oral and written form

Good with math

Must have the ability to work overnight

Must have the ability to work efficiently under pressure