Customer Service Representative

Role summary

Customer Service Representative is a full-time role at STORLIE FURNITURE DISTRIBUTORS LLC in West Sacramento, California, United States (on-site). Posted 2026-10-20. Salary: USD 19–25 per year. Experience level: 0-2. No degree required.

Job title

Customer Service Representative

Company

STORLIE FURNITURE DISTRIBUTORS LLC

Location

West Sacramento, California, United States

Work arrangement

on-site

Employment type

full-time

Category

Customer Service

Salary

USD 19–25 per year

Experience level

0-2

Degree required

No

Date posted

2026-10-20

Job description

Customer Service Representative – West Sacramento, CA

Competitive wage: Starting at $19-$21 per hour base + Incentive Bonus Plan (average $24-$25 per hour) , based on experience. After a successful 3-month performance review, there is an opportunity to earn more per hour on the incentive bonus plan.

Schedule: 7:00am to 3:30pm, Monday to Friday

About N9NE Furniture Group

N9NE Furniture Group is a dynamic and fast-growing brand in the office furniture industry, committed to delivering modern, functional, and affordable office furniture solutions across North America. Launched as a collaborative effort among four leading U.S. wholesalers, N9NE brings together decades of industry experience under one powerful brand.

We furnish offices to the nines - with N9NE. Our wide product line is designed to meet the needs of modern workspaces, balancing style, performance, and value. With warehouses across the country, we ensure fast, reliable distribution and exceptional customer service coast to coast.

As we continue to grow, we’re looking for passionate individuals to join our team and be a part of shaping the future of office furniture. If you thrive in a collaborative, fast-paced environment and want to make an impact, we’d love to hear from you.

We are looking for a Customer Service Representative who has a passion for providing exceptional customer service and resolving inquiries in a professional manner. This is a full-time in-office , permanent position.

Main Responsibilities:

Respond to customer inquiries via phone, email, and in-person

Provide information about products and services using tools provided

Process orders, returns, exchanges, and warranty claims

Handle customer complaints with empathy, efficiency, and creative thinking

Receive and allocate product

Coordinate will call pickups and ship outs

Coordinate inbound and outbound freight

Quote freight

Place transfer orders

Review backlog report to ensure orders are picked up on schedule.

Any and all tasks issued by leadership

Collaborate with other departments to ensure customer satisfaction

Qualifications:

Proficiency in computerized systems for data entry

Excellent phone etiquette and communication skills

Previous experience in a customer service or call center role is preferred

Strong client services orientation with a focus on customer support

Additional Requirements

Ability to work 100% onsite, full-time.

This is US-based employment, and it is expected that all employees maintain legal entitlement to work in the US. Applicants selected to move forward in the hiring process may be subject to background checks, including but not limited to criminal record, employment verification and/or reference checks.

We Provide:

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Schedule:

7:00am to 3:30pm, Monday to Friday

Ability to Commute:

W. Sacramento, CA 95691 (Required)

Work Location: In person

Learn more about us at www.n9nefg.com. Be part of Team N9NE now!

N9NE Furniture Group is an Equal Opportunity Employer. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.