Operations Supervisor
Company: Sun Hill Properties Inc.
Role summary
Operations Supervisor is a full-time role at Sun Hill Properties Inc. in Littleton, Colorado, United States (on-site). Posted 2026-08-22. Salary: USD 22 per hour. Experience level: 2-5.
- Job title
- Operations Supervisor
- Company
- Sun Hill Properties Inc.
- Location
- Littleton, Colorado, United States
- Work arrangement
- on-site
- Employment type
- full-time
- Category
- Hospitality
- Salary
- USD 22 per hour
- Experience level
- 2-5
- Date posted
- 2026-08-22
Sun Hill Properties is looking for someone to step into a reliable, full-time operations role where you will help keep daily property functions running smoothly. It is a fantastic opportunity for someone who enjoys hands-on problem solving and wants a stable position with clear, straightforward responsibilities.
Job description
JOB OVERVIEW
The Operations Supervisor is a key member of the hotel leadership team responsible for supporting the overall operation of the property while ensuring exceptional guest experiences, operational efficiency, and compliance with brand standards. This role serves as a hands-on leader and cross-functional resource across Front Office, Housekeeping, Food & Beverage, and other operational departments. Such a position is designed for a highly motivated hospitality professional seeking to develop into a future hotel management leader.
WHAT WE OFFER
Pay rate: $21.50 per hour
Medical, dental, vision insurance
401(k) with company matching
Exclusive worldwide Marriott employee travel discount program
... and more
DUTIES AND RESPONSIBILITIES
Oversee Front Office, Housekeeping, Engineering, and Food & Beverage operations as needed to support business objectives, ensure service standards are maintained, and provide operational leadership during staffing shortages, high-occupancy periods, and other business demands
Support the Operations Manager & General Manager in overseeing daily hotel operations and ensuring exceptional guest experiences
Act as Manager on Duty when assigned, making decisions and resolving operational issues as needed
Ensure guest satisfaction by proactively addressing concerns, resolving complaints, and managing service recovery efforts
Monitor guest feedback, online reviews, and survey results; implement improvement initiatives as needed
Oversee Front Desk operations, including check-in/check-out processes, reservations, billing, cash handling, and brand standard compliance
Assist Front Desk associates during peak periods and handle escalated guest situations
Monitor occupancy, room inventory, arrivals, departures, and VIP guest accommodations
Provide operational coverage across departments during staffing shortages, high occupancy periods, or business demands
Coordinate with Housekeeping to ensure room readiness, cleanliness standards, and operational efficiency
Conduct guest room and public area inspections and provide oversight of Housekeeping operations when needed
Support Food & Beverage operations and verify compliance with operational, safety, and certification requirements.
Train, coach, and support associates while promoting teamwork, accountability, and service excellence
Assist with scheduling, payroll processing, labor management, inventory controls, supply ordering, and operational reporting
Utilize FOSSE, Microsoft Office, and other hotel systems to support daily operations and business objectives
Follow up on departmental tasks, projects, and operational initiatives to ensure successful execution
Perform other duties as assigned by management
QUALIFICATIONS AND REQUIREMENTS
Education & Experience
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