Service Dispatch Supervisor
Company: Superior Electrical, Mechanical & Plumbing, Inc.
Role summary
Service Dispatch Supervisor is a role at Superior Electrical, Mechanical & Plumbing, Inc. in Rancho Cucamonga, California, United States (on-site). Posted 2026-08-21. Salary: USD 25–30 per hour. Experience level: 2-5.
- Job title
- Service Dispatch Supervisor
- Company
- Superior Electrical, Mechanical & Plumbing, Inc.
- Location
- Rancho Cucamonga, California, United States
- Work arrangement
- on-site
- Category
- Logistics & Warehousing
- Salary
- USD 25–30 per hour
- Experience level
- 2-5
- Date posted
- 2026-08-21
You’ll love this opportunity if you enjoy keeping things organized and helping a team run smoothly in a fast-paced environment. It’s a solid, stable role with a great hourly rate that focuses on coordination and customer support, perfect for someone who takes pride in clear communication and efficient scheduling.
Job description
Description
Superior Electrical, Mechanical, and Plumbing, Inc. is a trusted regional provider of skilled trade construction services, supporting commercial new construction, tenant improvements, and 24/7 emergency service for our clients. We are seeking an experienced Service Dispatch Supervisor to join our team. The Service Dispatch Supervisor will be responsible for overseeing second-shift operations within our dispatch department. The ideal candidate will have excellent communication skills, strong leadership abilities, and prior experience within a skilled trades service environment.
Schedule
Tuesday - Saturday 1:30 p.m. to 10:00 p.m. with a training schedule of Monday - Friday 1:30 p.m. to 10:00 p.m.
Responsibilities
Supervise the day-to-day activities of the service dispatch team to ensure timely, accurate, and professional dispatching
Monitor and coordinate technician schedules and assignments, adjusting priorities as needed to support service levels and customer commitments
Maintain accurate and up-to-date records of service requests, dispatch activity, and technician availability in the dispatch system
Communicate with technicians and customers regarding scheduling, delays, and updates, escalating issues as appropriate
Partner with service management and other departments to support smooth workflow and resolve scheduling conflict
Demonstrates strong organizational skills with the ability to prioritize tasks, multitask, and perform effectively in a fast-paced environment
Assist with training of new dispatchers, and provide coaching to reinforce procedures and performance expectations
Support preparation of routine reports and summaries related to dispatch activity, service levels, and customer communication
Requirements
Minimum of two years of experience in service dispatch or related field
Strong communication and leadership skills
Proficiency with Microsoft Office and dispatch-related software, including GPS tracking systems
About the Company
Superior Electrical, Mechanical & Plumbing, Inc. is a commercial service and construction company with over 20 years of experience delivering high-quality electrical, plumbing and HVAC solutions across California and other states. Our team is committed to reliability, safety, and strong customer partnerships while supporting projects that keep businesses and facilities running efficiently.
Benefits
Superior EMP offers competitive compensation and a benefits package that includes:
Medical insurance
Employee-only 401(k) retirement contributions
Supplemental insurance options
Paid sick leave and vacation time
Opportunities for professional development and career growth
Superior Electrical, Mechanical, and Plumbing, Inc. does not accept unsolicited resumes or outreach from third-party recruiters or agencies. Unsolicited emails, calls, or submissions will not be considered.
Apply for Service Dispatch Supervisor at Superior Electrical, Mechanical & Plumbing, Inc.