Customer Service Executive - Car Finance - Used Car Loans - Durgapur - Landmark II Building - CSE*
Company: Tata Capital
Role summary
Customer Service Executive - Car Finance - Used Car Loans - Durgapur - Landmark II Building - CSE* is a full-time role at Tata Capital in Kanksa, West Bengal, India (on-site). Posted 2026-10-13. Experience level: 0-2. No degree required.
- Job title
- Customer Service Executive - Car Finance - Used Car Loans - Durgapur - Landmark II Building - CSE*
- Company
- Tata Capital
- Location
- Kanksa, West Bengal, India
- Work arrangement
- on-site
- Employment type
- full-time
- Category
- Customer Service
- Experience level
- 0-2
- Degree required
- No
- Date posted
- 2026-10-13
This is a fantastic opportunity at Tata Capital for someone looking to get into the finance sector without needing a degree. You'll be the face of the company, building relationships with both customers and partners, and helping people access car loans. It's a full-time role with a clear path for growth starting at an entry level.
Job description
1 Company's representative - Rendering company's financial services into the market / assigned counters.
2 Acts as a communication channel between the management & the Channel Partners.
3 Building new channel partners for the company.
4 Address customer inquiries, listen to their concerns, and provide accurate information about documentations & pricing.
5 Customer touch point - Meets customers and pitch schemes according to their requirements.
6 First line of control - Ensures customers meets the funding norms.
7 Follow up with customers to ensure satisfaction & positive feedback after sales-service.
8 Keeping a tab over pending PDD, follow up with channel / customer to ensure PDD isupdated with financier Hypo.
9 Basic understanding of KYC and other documents for used car loan processing
Exp (in yrs) :- 1+yrs
Qualification :- Graduate in any discipline