Industry Experienced - General Manager

Role summary

Industry Experienced - General Manager is a full-time role at Tennessee Sign And Graphics Solutio in Murfreesboro, Tennessee, United States (on-site). Posted 2026-08-30. Experience level: 5-10.

Job title

Industry Experienced - General Manager

Company

Tennessee Sign And Graphics Solutio

Location

Murfreesboro, Tennessee, United States

Work arrangement

on-site

Employment type

full-time

Category

Software Engineering

Experience level

5-10

Date posted

2026-08-30

Job description

Benefits:

401(k)

Bonus based on performance

Competitive salary

Free uniforms

Health insurance

Paid time off

Experienced Sign Industry - General Manager

Tennessee Sign Company

Location: Tennessee

Employment Type: Full-Time

Department: Executive / Operations

Reports To: Owner / President

Lead the Business. Build the Team. Drive Growth.

Tennessee Sign Company is a growing regional sign company specializing in the design, fabrication, printing, installation, and service of commercial signage and graphics throughout Tennessee.

We are seeking an experienced, results-driven General Manager to take responsibility for the day-to-day performance and continued growth of the company.

This is a senior leadership position for an individual who understands that a successful business requires more than managing today’s workload. The General Manager will be responsible for people, sales, operations, customer satisfaction, profitability, accountability, and growth.

We are looking for a leader who can build a strong team, establish accountability, improve systems, and help take Tennessee Sign Company to the next level.

Position Summary

The General Manager will oversee the company’s overall operations and work closely with the Owner/President to establish and execute the company’s strategic objectives.

The General Manager will coordinate the activities of:

· Sales

· Inside Sales

· Project Management

· Design

· Production

· Installation

· Purchasing

· Customer Service

· Administration

The successful candidate will create alignment between these departments and ensure that the company operates as one team with one set of goals.

The General Manager will be accountable for achieving company objectives related to:

Revenue • Gross Profit • Customer Satisfaction • Production • Schedule Performance • Employee Performance • Cash Flow • Growth

Key Responsibilities

Leadership & Management

· Lead the day-to-day operations of Tennessee Sign Company.

· Establish clear expectations for managers and employees.

· Develop a culture of accountability, professionalism, teamwork, and continuous improvement.

· Conduct regular management meetings and performance reviews.

· Establish departmental goals and performance standards.

· Hold managers accountable for achieving their objectives.

· Recruit, develop, coach, and retain high-performing employees.

· Identify underperformance and implement corrective action when necessary.

· Build a leadership team capable of operating effectively without constant owner involvement.

· Serve as the primary leader responsible for coordinating the company’s departments.

Financial Performance

The General Manager will have significant responsibility for the company’s financial performance.

Responsibilities include:

· Establish and manage annual and departmental budgets.

· Monitor revenue and gross profit.

· Monitor operating expenses.

· Review financial statements and key performance indicators.

· Identify opportunities to improve profitability.

· Control unnecessary expenses.

· Monitor labor costs and productivity.

· Improve estimating and pricing discipline.

· Reduce project overruns and unbilled work.

· Monitor accounts receivable and cash flow in coordination with administration.

· Ensure that growth produces profitable revenue—not simply increased sales volume.

Key Financial Focus

Revenue Growth + Gross Margin + Expense Control = Profitability

The General Manager will be expected to understand the numbers and use them to make business decisions.

Sales & Business Development

The General Manager will work closely with the sales team to drive profitable growth.

Responsibilities include:

· Establish company-wide sales goals.

· Monitor sales pipeline and sales performance.

· Develop sales accountability systems.

· Support sales recruiting, training, and development.

· Review sales conversion rates.

· Monitor average project size and gross margin.

· Identify new markets and customer segments.

· Develop strategies to increase repeat and referral business.

· Help establish key-account and strategic-customer programs.

· Ensure sales commitments are realistic and achievable by operations.

The General Manager should be comfortable discussing sales numbers, pipeline performance, closing ratios, pricing, margins, and customer acquisition costs.

Operations Management

Oversee the company’s operating departments to ensure projects move efficiently from sale through completion.

Responsibilities include:

· Establish efficient workflows.

· Monitor production capacity.

· Monitor installation capacity.

· Improve scheduling.

· Reduce bottlenecks.

· Improve communication between departments.

· Establish standard operating procedures.

· Identify operational inefficiencies.

· Implement systems that allow the company to scale.

· Ensure projects are completed accurately and on time.

· Monitor project profitability from sale through completion.

Project Management

The General Manager will ensure the project-management function maintains control of the company’s active workload.

This includes:

· Monitoring project schedules.