Front Desk Supervisor
Company: The Campbell House Lexington
Role summary
Front Desk Supervisor is a full-time role at The Campbell House Lexington in Lexington, Kentucky, United States (on-site). Posted 2026-10-11. Experience level: 0-2. No degree required.
- Job title
- Front Desk Supervisor
- Company
- The Campbell House Lexington
- Location
- Lexington, Kentucky, United States
- Work arrangement
- on-site
- Employment type
- full-time
- Category
- Hospitality
- Experience level
- 0-2
- Degree required
- No
- Date posted
- 2026-10-11
If you're looking for a welcoming role where you can make a real difference in guest experiences without needing a degree, this could be perfect for you! You'll be a vital part of a hotel's front office, leading a team and ensuring everything runs smoothly, with a salary to match your important contributions.
Job description
Front Office Supervisor
As the Front Office Supervisor, you will support the daily operations of the front desk, ensuring exceptional service and smooth check-in/check-out experiences. You’ll assist in training and guiding front desk staff, handle guest concerns, and help manage scheduling and shift coverage. Your role is key to maintaining a welcoming and efficient front office environment.
Key Responsibilities
You will be the welcoming face of our hotel, ensuring guests have a seamless and enjoyable experience.
Your daily tasks will include supervising front desk agents, managing guest reservations, and addressing guest concerns.
You will report to the Front Office Manager.
A career as a front office supervisor can lead to various management positions within the hotel industry, such as front office manager, director of rooms, or even hotel operations manager.
Education & Experience
Hotel experience is always a plus!
At least one year experience as a supervisor.
What You’ll Need to Succeed
Eligible to work in the United States
Ability to read, write, and communicate effectively in English
Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations
Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
A warm, professional demeanor that reflects HVMG’s Culture of Excellence
Why Our Associates Love HVMG
Career growth opportunities across our nationwide portfolio
Flexible scheduling
Access up to 40% of your earned wages before payday with PayActive
Paid Time Off (PTO) and Paid Holidays
Full healthcare benefits: medical, dental, and vision
401(k) with guaranteed 4% match and no vesting period
Exclusive hotel and food & beverage discounts
About HVMG
Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny , and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.
The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.
HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
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