Cashier / Customer Service Associate
Company: The Norfolk Companies
Role summary
Cashier / Customer Service Associate is a full-time role at The Norfolk Companies in Boston, Massachusetts, United States (on-site). Posted 2026-10-10. Salary: USD 16–18 per hour. Experience level: 0-2. No degree required.
- Job title
- Cashier / Customer Service Associate
- Company
- The Norfolk Companies
- Location
- Boston, Massachusetts, United States
- Work arrangement
- on-site
- Employment type
- full-time
- Category
- Retail
- Salary
- USD 16–18 per hour
- Experience level
- 0-2
- Degree required
- No
- Date posted
- 2026-10-10
If you enjoy helping people and being part of a supportive team, this could be a fantastic opportunity for you! Norfolk Hardware & Home Center is hiring a full-time Cashier/Customer Service Associate with a starting pay of $16-$18 per hour. No degree is required for this entry-level role, making it accessible for many.
Job description
Description
Love Helping People? We Have a Place for You!
Great service starts with great people. And we're looking for our next one!
Are you the kind of person who enjoys making someone's day a little easier? Do you like staying busy, meeting new people, and being part of a team that has your back?
At Norfolk Hardware & Home Center , we're looking for a friendly, dependable Cashier / Customer Service Associate who brings positive energy to every shift.
You don't need to know everything about hardware. If you have a great attitude, enjoy helping customers, and are willing to learn, we'd love to meet you!
Why You'll Love Working Here
Competitive Pay – Based on experience
Full-Time, Stable Employment – Join an established company
Health, Dental & Vision Benefits
401(k) with Company Match
Paid Time Off
Career Growth Opportunities
A Supportive Team – Work with people who value teamwork
Family-Owned Since 1934 – Build your future with a company that has deep roots in New England
What Your Day Will Look Like
Every day brings new customers, new conversations, and opportunities to help!
Greet customers and make them feel welcome
Ring up purchases accurately and efficiently
Answer questions and help customers find what they need
Handle phone inquiries with professionalism
Keep the checkout area clean, stocked, and organized
Work alongside teammates to keep things running smoothly
Turn everyday interactions into great customer experiences
You Might Be a Great Fit If You...
Enjoy talking to people and providing great service
Bring a positive attitude, even on busy days
Are reliable, organized, and detail-oriented
Can handle transactions accurately
Enjoy learning new things and working with a team
Take pride in doing your job well
Requirements
1+ year of cashier, retail, or customer service experience preferred
Basic computer and math skills
Ability to learn and use a POS/register system
Good communication and customer service skills
Ability to stand and walk throughout your shift
Ability to occasionally lift up to 25 lbs.
Hardware experience? Great! No hardware experience? That's okay, too. We're happy to train someone with the right attitude and willingness to learn.
More Than Just a Cashier Job
At Norfolk, you're not just ringing up purchases. You're helping homeowners, contractors, and neighbors get what they need to finish their projects. You're part of the reason they choose to come back.
Ready to Join Our Team?
If you're looking for steady work, great benefits, and a team where your contribution matters, we want to hear from you!
Apply today and build your career with Norfolk Hardware & Home Center!
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