Relationship Manager, Institutional Credit

Role summary

Relationship Manager, Institutional Credit is a full-time role at Third Bridge in New York, New York, United States (on-site). Posted 2026-10-12. Experience level: 2-5.

Job title

Relationship Manager, Institutional Credit

Company

Third Bridge

Location

New York, New York, United States

Work arrangement

on-site

Employment type

full-time

Category

Software Engineering

Experience level

2-5

Date posted

2026-10-12

Job description

Third Bridge is a leading global research firm established in 2007, with a team of over 1,500 employees worldwide dedicated to fueling decisions with expert insights . We accelerate and enhance decision-making for investors and business leaders by unearthing unique expert insights across multiple sectors, geographies, and topics.

For nearly 20 years, we’ve helped clients access knowledge on demand from experts, in-person and through our Library covering over 65,000 companies.

Position Overview

The Institutional Group is composed of the most important 30 Fixed Income and Public Equities accounts across Connections, Forum and our full suite of Content solutions. The accounts represent those that are the most strategically important in terms of existing and potential revenue, and as such require short-, medium- and long-term planning and ongoing account management to not only capture revenue potential but also leverage and grow C-suite relationships to foster long-term mutually beneficial partnerships.

Responsibilities

Partner with Strategic Account Manager to align engagement efforts to maximise revenue and work to achieve renewal objectives

Identify approaches that address the client’s challenges leveraging qualitative and quantitative problem-solving methodologies that serve to continuously improve client experience and client retention

Identify areas of opportunity and work closely with all parties to expand the client relationship - working closely with our Connections team will be key in this

Conduct regular retention and risk analysis of client book of business that provides insights into performance and key client engagement metrics

Identify root causes of client issues and suggest best possible solutions to ensure issues can be eliminated

Be the voice of the client, and organize, analyze and share market feedback with the product and marketing organizations to assist in future roadmap features and product development

Build, develop and manage relationships with client users and key stakeholders within your region, ensuring they are successful in the utilization of their Third Bridge subscription; resulting in client satisfaction, retention, and growth

Introduce TB services and capabilities to new client users to ensure fast adoption and product stickiness from the outset of a client’s Third bridge relationship

Consistently communicate and demonstrate value to end users, key stakeholders and decision makers across and in accordance with the client lifecycle

Advocate internally for your clients, particularly for feature improvements that meaningfully solve for repeat use cases.

Skills

Strategic mindset with an ability to build a long-term vision with short-term execution plans

Strong organisational skills

High performance driven - an understanding of how to directly impact revenue growth

Client-centric attitude, and excellent communication and interpersonal skills

Ability to consult with executives to develop and implement an effective account strategy that maximises the value delivered by Third Bridge’s products and services

Proven experience building excellent client relationships, fostering value proposition and cultivating long term partnerships

Experience or understanding of multiple asset classes, the complexities of large global investment organisations and global market dynamics

Qualifications

2+ years of professional Sales/ Account Management experience or equivalent client-facing experience at Third Bridge

Previous exposure to management of a sales/renewal cycle, negotiation of renewals/sales and knowledge of cross-sale processes is highly desirable

Preferred: Prior experience managing key or strategic accounts tied to company revenue base

We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway and we will be happy to consider your application.

Third Bridge values your trust and is committed to the responsible management, use, and protection of personal information. By submitting a Third Bridge job application, I hereby provide Third Bridge (including Third Bridge's affiliates and relevant third-party suppliers) with my consent to collect, store and process my personal information for the purpose of recruitment administration, as well as to share such personal information with third parties for the same purpose, in accordance with the Candidate Privacy Notice.

We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway, and we will be happy to consider your application.