Outpatient Laboratory Coordinator
Company: TriHealth
Role summary
Outpatient Laboratory Coordinator is a full-time role at TriHealth in Montgomery, Ohio, United States (on-site). Posted 2026-09-10. Experience level: 0-2. No degree required.
- Job title
- Outpatient Laboratory Coordinator
- Company
- TriHealth
- Location
- Montgomery, Ohio, United States
- Work arrangement
- on-site
- Employment type
- full-time
- Category
- Healthcare Support
- Experience level
- 0-2
- Degree required
- No
- Date posted
- 2026-09-10
Looking for a patient-focused role where you can make a real difference without needing a college degree? This full-time opportunity in an outpatient lab offers a chance to coordinate essential services and grow within the healthcare field. It's a great step for someone ready to take on responsibility and contribute to patient care.
Job description
Lead, Coordinate, and Make an Impact Across Outpatient Laboratory Services
Join TriHealth as an Outpatient Lab Coordinator and play a key role in supporting our patient care teams. In this leadership position, you'll coordinate daily operations, support and develop lab assistants and couriers, drive quality and compliance initiatives, and collaborate with departments across the organization to ensure a seamless patient experience.
If you're an organized, service-focused professional who enjoys leading teams, improving processes, and making a difference behind the scenes, you'll find meaningful work, growth opportunities, and a supportive team at TriHealth.
Location: Bethesda North Hospital at 10500 Montgomery Road, Cincinnati, OH 45242
Work Schedule:
Full-Time (80 hours bi-weekly)
Day shift
Monday – Friday
Incentives & Benefits:
We offer a comprehensive benefits package, including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement. For more information, please visit our benefits page: https://careers.trihealth.com/what-we-offer/benefits
Minimum Job Requirements:
High School Diploma or GED or GED is required.
Formal Phlebotomy training is preferred.
Certified Phlebotomist 1-2 years of Customers Service in Healthcare is preferred.
Job Overview:
This position provides leadership and support for lab assistants and couriers. Trains, directs, schedules and assigns work. Coordinates employee departmental orientation, competency testing, compliance education, safety training, and other mandatory instruction. Edits employee time records. Works with department supervisors, lead techs, and other support service employees to develop efficient processes and procedures. Works with non-lab departments (e.g. registration, patient accounting, radiology, outside courier agency, etc.) to coordinate workflow and to troubleshoot and resolve issues. Order tests using LIS and HIS. Reviews test orders for accuracy and maintain QA records (submits monthly QA charts). Maintains inventory and orders supply.
Job Responsibilities:
Ability to Prioritize/Organize/Handle Quantity of Work
Accuracy/Quality/Completeness of Work
Complex Assignments Received/Delegated/Completed
Judgement Skills/Problem Solving Skills
Overall Procedure Knowledge/Quality Assurance Knowledge – including documentation as needed
The Lead Tech assumes duties and responsibilities of supervisor, when the supervisor is offsite or as delegated.
Working Conditions:
Bending -
Climbing - Rarely
Concentrating - Consistently
Continuous Learning - Frequently
Hearing: Conversation -
Hearing: Other Sounds - Occasionally
Interpersonal Communication - Frequently
Kneeling - Rarely
Lifting <10 Lbs. - Occasionally
Lifting 50+ Lbs. - Rarely
Lifting <50 Lbs. - Rarely
Pulling - Rarely
Pushing - Occasionally
Reaching - Occasionally
Reading - Frequently
Sitting - Frequently
Standing - Frequently
Stooping - Occasionally
Talking - Consistently
Thinking/Reasoning - Frequently
Use of Hands - Consistently
Color Vision - Occasionally
Visual Acuity: Far - Occasionally
Visual Acuity: Near - Frequently
Walking – Frequently
TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:
Serve: ALWAYS...
• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS...
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service
Respect: ALWAYS...
• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone's opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS...
• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS...
• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community
Job keywords:
Lab Liaison Technician, Mobile Examiner, Patient Service Technician (PST), Phlebotomist Lab Assistant (Phlebotomist Laboratory Assistant), Phlebotomy Technician (Phlebotomy Tech), Registered Phlebotomist, Registered Phlebotomy Technician (RPT), Certified Medical Assistant (CMA), Chiropractor Assistant, Clinical Medical Assistant, Doctor's Assistant, Health Assistant, Ophthalmic Assistant, Ophthalmological Assistant, Optometric Assistant, Outpatient Surgery Assistant, Registered Medical Assistant (RMA)
Careers at TriHealth are diverse. From clinical to administrative, sales to service, our team members contribute skills that are as varied as the services we offer and the people we serve. As an employer, TriHealth demonstrates the organization's values by offering comprehensive benefits packages, competitive wages, and milestone recognition.
Explore our career options to help you determine the type of job best for you as well as help narrow your search within our website. We look forward to you joining the TriHealth family!