Resident Liaison Officer
Company: United Infrastructure
Role summary
Resident Liaison Officer is a role at United Infrastructure in Weybridge, England, United Kingdom (on-site). Posted 2026-09-09. Experience level: 2-5.
- Job title
- Resident Liaison Officer
- Company
- United Infrastructure
- Location
- Weybridge, England, United Kingdom
- Work arrangement
- on-site
- Category
- Software Engineering
- Experience level
- 2-5
- Date posted
- 2026-09-09
Looking for a rewarding role where you can connect with people and make a real difference in the community? United Infrastructure is seeking a Resident Liaison Officer to bridge the gap between the company and residents during important projects. This is a fantastic opportunity for someone with strong communication skills to build relationships and ensure smooth operations.
Job description
Company Description
United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors.
Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face.
Our company is split into two business areas:
Utility Infrastructure –
Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK’s largest network owners and operators.
Social Infrastructure -
Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance
Job Description
As a vital member of our team, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services.
As an experienced Resident Liaison Officer you will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days.
You will ensure residents are aware of the works processes and communicate updates / changes accordingly. In addition you will coordinate handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams.
Qualifications
With the confidence to manage sometimes difficult situations, as Resident Liaison Officer you will be a naturally excellent communicator who can work collaboratively with a range of stakeholders.
We are ideally looking for somebody who has worked for a Contractor or in a client-side resident liaison / community engagement role, preferably within planned / reactive maintenance or asset management.
You will be resilient under pressure and understand the need for discretion and respect in a public facing role.
You must have a UK driving licence, and own your car.
Additional Information
If you are a Resident Liaison Officer seeking a dynamic and diverse work environment, we're offering:
Competitive salary and benefits package
Opportunities for career progression aligned with the company’s growth
Immediate interview for qualified candidates
How to Apply:
If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration. Join us on this exciting journey of growth and innovation!
As a business United Infrastructure prefer to hire directly and we will be in touch with our PSL Agencies if we require support. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable.
DBS Check Required: Yes
Role Type: Permanent, Full-time