Director, Revenue Operations
Company: Vidyard
Role summary
Director, Revenue Operations is a full-time role at Vidyard in Quebec, Quebec, Canada (remote). Posted 2026-08-21. Experience level: 5-10.
- Job title
- Director, Revenue Operations
- Company
- Vidyard
- Location
- Quebec, Quebec, Canada
- Work arrangement
- remote
- Employment type
- full-time
- Category
- Software Engineering
- Experience level
- 5-10
- Date posted
- 2026-08-21
If you have a background in sales strategy and love digging into data to improve business outcomes, this remote leadership role at Vidyard is a fantastic opportunity to shape how they scale. You’ll be in the driver’s seat for optimizing revenue processes, making it a perfect fit for a hands-on operator who wants to make a measurable impact on a growing team.
Job description
Vidyard is the leading provider of AI-powered video messaging and engagement solutions for modern revenue teams. Trusted by 100,000+ companies, Vidyard helps go-to-market teams connect with buyers more personally and effectively at scale - accelerating deal cycles, increasing close rates, and humanizing digital communication. With AI video tools, real-time analytics, and automated workflows, Vidyard is redefining how companies grow revenue through video.
About the Role
Vidyard is looking for a Director, Revenue Operations to own our Revenue Operations function and set the strategic direction for how our sales, marketing, customer success, and finance teams align and move fast together. Reporting to the Chief Operations Officer , you will define the RevOps roadmap, act as a trusted strategic advisor to GTM and executive leadership, and be accountable for the systems, processes, and analytics that power revenue performance across the business.
This role blends strategic ownership with hands-on leadership. You'll set the vision for revenue operations at Vidyard, build and develop the team responsible for executing it, and stay close enough to the details to guide forecasting methodology, pressure-test pipeline data, and unblock the systems GTM teams rely on daily. You're someone who has led a RevOps function before, is comfortable owning outcomes with a lean team, and can flex between boardroom strategy and operational execution.
This is a remote role open to candidates located in Canada.
About the Team
Our Revenue Operations team is small and high-leverage, with two team members covering forecasting/analytics and systems/automation across the GTM org. You'll lead and grow this team, working closely with sales, marketing, customer success, and finance leadership to keep revenue operations running smoothly - and scaling the function as the business grows.
What You’ll Work On
Revenue Strategy, Intelligence & Reporting
- Serve as the executive-level authority on revenue team performance - own the narrative behind our KPIs and act as a trusted strategic advisor to the CRO, COO, and broader leadership team
- Own unified revenue reporting end-to-end, including executive and board-level reporting, ensuring leadership always has the data needed to make high-stakes decisions
- Direct ad hoc analytical deep dives (pipeline analysis, win-loss, segmentation), translating findings into strategic recommendations and owning execution against them
Forecasting & Planning
- Own forecasting accuracy and rigor at the company level, including new business, renewals, and account growth. Lead the weekly forecasting cadence and quarterly bottom-up planning, setting the standard for rigor across the org
- Drive operational planning for marketing, sales, and post-sales: pipeline targets, quota target assignment, incentive design, and headcount planning, partnering directly with Finance on budget and capacity decisions
- Own territory strategy, design, balancing, distribution, and ongoing management across AE, AM, and CS teams
Systems & Automation
- Own the GTM tech stack strategy alongside the GTM Systems Architect, setting priorities and investment decisions
- Own and evolve the GTM AI & Automation Roadmap across three pillars: pipeline generation, AE/AM productivity, and management efficiency - including signal-based outreach and pipeline generation experiments
- Partner with GTM leaders to identify and prioritize process and technology investments that increase insight and productivity org-wide
Deal & Partner Operations
- Own final escalation authority for complex quoting and deal support decisions, ensuring routine requests are handled through self-serve resources so your team's time goes to the highest-leverage problems
- Oversee partner and reseller operations strategy, including deal registration integrity and performance tracking of partnership initiatives
Leadership & Cross-Functional Partnership
- Lead, coach, and grow your Revenue Operations team, developing their capabilities and scaling the team as the function matures
- Serve as the connective tissue between Sales, Marketing, CX, Finance, and Partnerships - translating each function's needs into systems and process changes at an organizational level
- Act as a strategic thought partner to the CRO, COO, and other GTM leaders, diagnosing what's driving performance company-wide and shaping the roadmap to improve it
- Represent Revenue Operations in executive and board-level forums, communicating performance, risk, and strategy with clarity and confidence
What We’re Looking For
7+ years of experience in Revenue or Sales Operations, ideally within a SaaS or PLG company, including experience leading and developing a team
Bachelor's degree in Business, Finance, or a related field
A track record of setting RevOps strategy and translating it into operational execution - equally comfortable building a forecast model yourself as setting the multi-quarter roadmap
Strong analytical skills, with the ability to turn messy data into clear, board-ready recommendations
Deep proficiency with CRM and GTM tech stacks, with experience making build-vs-buy and investment decisions
Sound judgment on deal and contract terms, with the confidence and authority to make final approval calls independently
Excellent executive communication skills, with the ability to influence cross-functionally across sales, marketing, customer success, and finance
Our Tech Stack
You’ll work with technologies like:
Salesforce
Gong
Salesloft
Clay
Crossbeam
Claude
Our Commitment to Fair & Transparent Hiring 🤝
We believe the hiring process should be clear, respectful, and equitable for every candidate.
The salary range for this role is: $165k - $184k - $202k CAD in Canada. The salary range