CUSTOMER SERVICE COUNTER
Company: Von Maur/Dry Goods
Role summary
CUSTOMER SERVICE COUNTER is a full-time role at Von Maur/Dry Goods in Lincoln, Nebraska, United States (on-site). Posted 2026-10-03. Experience level: 0-2. No degree required.
- Job title
- CUSTOMER SERVICE COUNTER
- Company
- Von Maur/Dry Goods
- Location
- Lincoln, Nebraska, United States
- Work arrangement
- on-site
- Employment type
- full-time
- Category
- Customer Service
- Experience level
- 0-2
- Degree required
- No
- Date posted
- 2026-10-03
This role is a great opportunity to be the friendly face and helpful voice of Von Maur/Dry Goods, no degree needed! You'll be a key part of the store's operations, assisting customers with a variety of needs and ensuring a positive shopping experience. It's a full-time position with a focus on genuine customer interaction.
Job description
As a Customer Service Counter Associate , you keep the store connected as a reliable source for information and support. In this fast-paced department, you’ll have the opportunity to impact several areas of our store services.
WHAT YOU’LL DO:
Own the customer experience – greet people sincerely, be friendly and thank every customer
Answer a multi-line telephone – assist customers or direct them to the appropriate area
Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions
Prepare, box, and wrap customer purchases and online orders for shipment
Calculate service counter and store cash work - prepare bank deposits
Maintain a clean and organized department
Be available to work on-site for day, evening, and weekend shifts
WHAT YOU CAN EXPECT:
We’re committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.
Competitive wages
Generous merchandise discount
Comprehensive benefits
401(k) retirement plan
No extended holiday hours
Promote from within philosophy - creates endless career opportunities!
ABOUT US:
Von Maur’s reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We’re committed to being a great place to work, where you can take pride in your work and grow professionally.