Housekeeping Supervisor

Company: Westgate Resorts

Role summary

Housekeeping Supervisor is a role at Westgate Resorts in Gatlinburg, Tennessee, United States (on-site). Posted 2026-09-04. Experience level: 2-5.

Job title
Housekeeping Supervisor
Company
Westgate Resorts
Location
Gatlinburg, Tennessee, United States
Work arrangement
on-site
Category
Hospitality
Experience level
2-5
Date posted
2026-09-04

Ready for a step up in your hospitality career? Westgate Resorts is looking for a dedicated Housekeeping Supervisor to lead their team. This full-time role offers great opportunities for growth within a well-established company, and you don't need a college degree to apply!

Job description

Company Description

Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful Great Smoky Mountains. As a member of the Westgate Smoky Mountain Resort team, you will meet and engage with guests who have arrived to enjoy all the Great Smoky Mountains have to offer and help them experience our world-class amenities such as the state-of-the-art Wild Bear Falls water park. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

Job Description

They call you a housekeeping master. You lead teams through the ups and downs that a busy day can bring. Like a magnet, people are drawn to you. You were born to be a leader and take pride in what you do. Sound good? Take the lead and apply now!

As a Housekeeping Supervisor, you will:

Be in the driver’s seat and guide your team to succeed

Assign duties to housekeepers while inspecting team members

Respond quickly to guest requests and follow ups

Supervise assigned teams

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty below and adhere to the following core values:

INTEGRITY

PASSION

WORK ETHIC

Requirements

Must be able to lift 50lbs and work in outdoor weather conditions.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals.

Valid Driver’s License

Additional Information

Why Westgate?

Comprehensive Health Benefits – Medical, Dental, and Vision Coverage

Paid Time Off – Vacation, Sick, and Personal Time to Recharge

Paid Holidays

401(k) with Generous Company Match to Support Your Future

Daily Pay – Access Your Earnings When You Need Them

Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance

Wellness Programs to Support Your Well-Being

Flexible Spending Accounts (FSA)

Tuition Assistance to Help You Grow Your Career

Military Leave

Employee Assistance Program (EAP) – Support When You Need It Most

Life, Disability, Accident, Critical Illness, and Hospital Insurance

Pet Insurance for Your Furry Family Members

Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More

Low-Cost Gym Membership

NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents After 1 Year of Service

Career Growth and Advancement Opportunities

Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

Property: 40003-WG Smoky Mountain Resort

Career Site Category: Housekeeping

Compensation: USD 19 - USD 19 - hourly

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