Hotel - Duty Manager
Company: Whitbread
Role summary
Hotel - Duty Manager is a role at Whitbread in Bristol, England, United Kingdom (on-site). Posted 2026-08-22. Experience level: 0-2. No degree required.
- Job title
- Hotel - Duty Manager
- Company
- Whitbread
- Location
- Bristol, England, United Kingdom
- Work arrangement
- on-site
- Category
- Hospitality
- Experience level
- 0-2
- Degree required
- No
- Date posted
- 2026-08-22
You’ll love this opportunity to step into a leadership role where your personality and practical experience matter more than a formal degree. It’s a fast-paced environment perfect for someone who enjoys hands-on problem solving and wants to grow their career within a well-known hospitality brand.
Job description
We're currently recruiting in our Bristol Cribbs Causeway (M5, J17) Premier Inn. Working 30 hours per week, paying up to £13.86 per hour.
Duty Manager – Bristol Cribbs Causeway (M5, J17) Premier Inn
This isn’t a desk job.
You’ll spend your shift helping guests, leading your team and keeping the hotel running smoothly.
One moment you might be helping reception with a guest query. The next, you could be supporting housekeeping, checking rooms, helping during a busy breakfast service or briefing the team before the next rush.
If you enjoy leading from the front, solving problems and making things happen, this could be your next step.
And if you’d like to become a Hotel Manager one day, this is a brilliant place to start.
Pay, hours and location
Pay: Up to £13.86 per hour
Contract: Permanent – we don’t do zero-hours contracts.
Hours: 30 guaranteed hours per week.
Location: Cribbs Causeway, Catbrain Lane, Bristol, Avon, BS10 7TQ
Shifts: Includes evenings, weekends and busy guest periods.
What you’ll do
As Duty Manager, you’ll help lead the hotel during your shift. You’ll work across reception, housekeeping and the restaurant to make sure our guests have a great stay and your team has everything they need. You’ll:
Lead shifts across the hotel and deliver clear pre-shift briefings
Support and coach team members throughout the day
Help guests with questions and sort out problems
Jump in to support different teams, from reception to the restaurant
Spot issues early and put them right
Help keep guests safe and the hotel running the way it should
Work closely with the Hotel Manager and wider leadership team
This isn’t a role where you stand back and supervise.
You’ll be out on the floor, helping your team wherever you’re needed.
You don’t need hotel experience
Some of our best Duty Managers joined us from retail, supermarkets, restaurants, pubs, leisure, healthcare and customer service.
If you’ve led people before, we can teach you the hotel.
You may have worked as a:
Team Leader
Supervisor
Shift Manager
Assistant Manager
Any role where you’ve been responsible for leading people in a busy customer-facing environment would suit us.
What matters most is that you’re confident making decisions, enjoy helping people and stay calm when things get busy.
Why join Premier Inn?
We’re proud to be the UK’s biggest hotel brand, but it’s our people that make the difference.
As a Duty Manager, you’ll learn how an entire hotel operates – not just one department.
You’ll work alongside experienced managers, build your leadership skills and gain experience that can help you progress into a Hotel Manager role.
If you’re ambitious, we’ll help you keep moving.
What you’ll get
Permanent contract with guaranteed hours
Full training and support from day one
A clear career path with real opportunities to progress
Whitbread Benefits Card – up to 60% off Premier Inn rooms
Company pension and Save As You Earn scheme
Discounts on shopping, travel, cinema, supermarkets and more
Is this role right for you?
If you:
Like being busy and working with people
Enjoy leading by example
Stay calm under pressure
Take ownership instead of waiting to be asked
Want a role where every day is different…
…then we’d love to hear from you.
Apply today and start building a career that never stops.