Installer Success Advocate
Company: WinChoice
Role summary
Installer Success Advocate is a role at WinChoice in Mountain Pine, Arkansas, United States (on-site). Posted 2026-08-26. Experience level: 2-5.
- Job title
- Installer Success Advocate
- Company
- WinChoice
- Location
- Mountain Pine, Arkansas, United States
- Work arrangement
- on-site
- Category
- Trades & Construction
- Experience level
- 2-5
- Date posted
- 2026-08-26
If you enjoy problem-solving and building strong relationships with field teams, this is a fantastic opportunity to join a growing company that prioritizes people over formal degrees. You will play a key role in supporting installers, ensuring they have exactly what they need to succeed while enjoying a collaborative and supportive team environment.
Job description
Description
We're excited to share a new opportunity on our Customer Experience Team: Installer Success Advocate (ISA) .Think of the ISA as the go-to person for a dedicated group of our 1099 Window Installers and Window Service Techs. This role keeps our installers and techs focused on what they do best, installing and repairing windows, by handling everything else behind the scenes. What you'll do:
Build and manage schedules for your assigned group of installers and service techs
Accurately calculate and enter job pay so installers and techs are compensated correctly and on time
Troubleshoot, research, and resolve issues that pop up along the way
Serve as the reliable point of contact your installers and techs can count on
Requirements
What we're looking for:
Strong organizational skills and attention to detail (accuracy on pay calculations matters)
Comfort working with 1099 contractors and understanding their unique needs
A problem-solver who can dig into issues and see them through to resolution
Great communication skills and a service-first mindset
If you like the idea of being the behind-the-scenes hero who keeps our installer teams running smoothly, we'd love to hear from you.