Customer Care Representative (CCR)
Company: WireNut Home Services
Role summary
Customer Care Representative (CCR) is a full-time role at WireNut Home Services in Colorado Springs, Colorado, United States (on-site). Posted 2026-10-09. Salary: USD 21–27 per hour. Experience level: 0-2. No degree required.
- Job title
- Customer Care Representative (CCR)
- Company
- WireNut Home Services
- Location
- Colorado Springs, Colorado, United States
- Work arrangement
- on-site
- Employment type
- full-time
- Category
- Customer Service
- Salary
- USD 21–27 per hour
- Experience level
- 0-2
- Degree required
- No
- Date posted
- 2026-10-09
WireNut Home Services is looking for a dedicated Customer Care Representative to join their family-like team. This is a full-time role with a great hourly rate and opportunities to grow, no college degree needed to apply! If you're passionate about helping people and want to work with a company that values care and growth, this could be a fantastic fit.
Job description
Description
Are you ready to join our award winning highly successful family?
Your deep passion, relentless drive, and following our core values and mission will allow you to achieve high performance success. We separate ourselves by being at the forefront of future leading technologies in the home services market.
Core values: family, care and grow
Mission: we enrich lives through trust in the trades.
Who we are:
Established in 2004, WireNut Home Services is a family-owned residential company that provides Electrical, Plumbing, HVAC, and Drain Service throughout Colorado's Front Range. We have earned over 64,000 happy customer reviews and are the record holder of 10x Excellence in Customer Service Award from the BBB. Additionally, we are the recipients of the Gazette's Best Workplaces for 7 consecutive years and have enjoyed aggressive growth year-over-year.
What You’ll Do
As a Customer Care Representative
Taking inbound calls for current and new customers
Making outbound calls to current customers with service plans
Schedule appointments for incoming service calls
Schedule maintenance appointments for WireNut Home Service service plan members
Pitch and sell memberships to non-members
Basic Requirements (Required Skills/ Experience):
Customer service experience
Phone skills
Scheduling skills
Ability to pass a background check and drug screening
Outgoing personality
Adaptability to constantly changing business needs and additional responsibilities
Compensation: Averaging $21.00 - 27.00/hour (base starting at $21.00/hour)
Compensation based on performance measured in metrics on weekly scorecards
Benefits:
Competitive Compensation – Paid Weekly
Comprehensive Medical, Dental, and Vision Insurance
PTO AND Sick time package
401(k) Plans
Paid Holidays (Office Closed)
Life Insurance
Legal Shield
Disability
Perks:
Provided Uniforms and WireNut gear!
Company sponsored events
Quarterly banquets
Fun off-site events
Company contests, and more!
Job Type: Full-Time M-F shift of 9am-6pm
Must be able to work one Saturday per month. Saturday shift of 8am-4:30pm
Apply for Customer Care Representative (CCR) at WireNut Home Services