Electrical Service Manager
Company: WireNut Home Services
Role summary
Electrical Service Manager is a full-time role at WireNut Home Services in Colorado Springs, Colorado, United States (on-site). Posted 2026-10-09. Salary: USD 60,000–105,000 per year. Experience level: 5-10.
- Job title
- Electrical Service Manager
- Company
- WireNut Home Services
- Location
- Colorado Springs, Colorado, United States
- Work arrangement
- on-site
- Employment type
- full-time
- Category
- Software Engineering
- Salary
- USD 60,000–105,000 per year
- Experience level
- 5-10
- Date posted
- 2026-10-09
This is a fantastic opportunity to join a growing, family-owned company in the home services sector. They value their employees and offer a great salary range, with ample room for professional growth and development. If you're passionate about leading a team and contributing to a mission-driven organization, this could be the perfect fit!
Job description
Description
Are you ready to join our award winning highly successful family?
Your deep passion, relentless drive, and following our core values and mission will allow you to achieve high performance success. We separate ourselves by being at the forefront of future leading technologies in the home services market.
Core values: family, care and grow
Mission: we enrich lives through trust in the trades.
Who we are:
Established in 2004, WireNut Home Services is a family-owned residential company that provides Electrical, Plumbing, HVAC, and Drain Service throughout Colorado's Front Range. We have earned over 64,000 happy customer reviews and are the record holder of 10x Excellence in Customer Service Award from the BBB. Additionally, we are the recipients of the Gazette's Best Workplaces for 7 consecutive years and have enjoyed aggressive growth year-over-year.
What You’ll Do Overview
The Electrical Service Manager is responsible for leading the daily operations of the electrical service team, focusing on technician coaching, performance management, and service excellence. This role centers on developing field technicians, driving operational consistency, maintaining quality standards, and ensuring a high level of customer satisfaction and serves as a primary resource for technicians, providing ongoing guidance, direction, and support.
General Responsibilities
Provide ongoing daily and weekly coaching for technicians
Deliver training on service processes, systems, and in-field best practices
Evaluate individual technician performance, reinforce expectations, and drive continuous improvement
Inspect completed work for quality assurance and address deficiencies with technicians as needed
Manage and approve purchase orders to maintain material spend within established targets
Control departmental expenses including materials, labor, subcontractors, permits, and financing costs
Lead regular team meetings to review performance metrics and implement improvement plans
Monitor and maintain key performance indicators (KPIs), including revenue, efficiency, and technician scorecards
Coordinate technician staffing levels and optimize scheduling to meet service demand
Support resolution of customer concerns related to service quality through clear and timely communication
Conduct ride-alongs and call reviews to coach and develop technician effectiveness
Provide necessary training and resources to ensure a positive experience for both technicians and customers
Review and approve technician time-off requests and overtime while managing labor efficiency
Remain flexible and responsive to changing operational needs and additional responsibilities
Line out and stage electrical job line outs and parts ordering, parts ordering
Basic Requirements (Required Skills/ Experience):
Experience in customer service
Experience with KPI and Accountability
Ability to pass a drug screening and background check
A current driver’s license with a clean driving record
Adaptability to constantly changing business needs and additional responsibilities
Preferred Requirements:
ServiceTitan experience is preferred but not required
Compensation: Starting wage: $60,000- $75,000 plus bonus ($105,000 with performance bonus met)
Compensation based on performance measured in metrics
Benefits:
Competitive Compensation – Paid Weekly
Comprehensive Medical, Dental, and Vision Insurance
PTO AND Sick time package
401(k) Plans
Paid Holidays (Office Closed)
Life Insurance
Legal Shield
Disability
Perks:
Provided Uniforms and WireNut gear!
Company sponsored events
Quarterly banquets
Fun off-site events
Company contests, and more!
Job Type: Full-Time M-F
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