Customer Service Assistant
Company: World Duty Free Group
Role summary
Customer Service Assistant is a part-time role at World Duty Free Group in Glasgow, Scotland, United Kingdom (on-site). Posted 2026-10-08. Experience level: 0-2. No degree required.
- Job title
- Customer Service Assistant
- Company
- World Duty Free Group
- Location
- Glasgow, Scotland, United Kingdom
- Work arrangement
- on-site
- Employment type
- part-time
- Category
- Customer Service
- Experience level
- 0-2
- Degree required
- No
- Date posted
- 2026-10-08
Here's a part-time opportunity at World Duty Free Group where you can dive into customer service and sales without needing a degree! It's a great chance to develop your skills in a dynamic retail setting and be part of a supportive team.
Job description
Description & Requirements
Your Responsibilities:
Deliver an individualised world class service experience for every customer
Maximise sales opportunities using world class service skills and knowledge of products and promotions
Demonstrate positive personal behaviours and a can-do attitude
Work independently or as part of a team to achieve operational standards across the store
What You Need:
Passion about working in a team
Flexibility to adapt to the fast-paced environment
Good communication skills
Self-motivation, enthusiasm, and professionalism
Why Choose World Duty Free:
At World Duty Free, we believe in nurturing our talent. You will receive comprehensive training and support to thrive in your new role. As a Customer Service Assistant, you'll have the opportunity to lead by example and make a lasting impact on our team and customers.
Ready to lead the way and take on this exciting opportunity? Apply now and become a valued member of the World Duty Free team!
We know, to be a great employer, we rely on thousands of colleagues being dedicated to coming to work every day with a smile and giving our customers exceptional service. For us to be a great employer, our aim is for you to be a part of our people promise, to be treated with respect, be engaged in your job, to grow your skills and receive fair recognition and reward. You can find out more about our benefits and values at worlddutyfreejobs.com/about_wdf/
The application process:
After you have applied, we will review your CV. If you are selected, we will contact you to arrange a telephone interview, however if you are unsuccessful, we will always email you to let you know. To ensure you don’t miss out on the opportunity, please make sure all contact details on your CV or application are correct and up to date. We look forward to speaking with you soon!
At World Duty Free we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your previous experience doesn’t align perfectly with every element in the advert, we encourage you to apply anyway. You may be just the right candidate for this or for other roles.
We are proud to be a Disability Confident employer, so if you have a disability, we can support you with adjustments that need to be made.
General Information
Job Title
Customer Service Assistant
Location
Glasgow
Pay
Competitive Hourly Rate
Contract Type
Permanent
Position Type
Part Time
Weekly hours
18-31.25
Shift Pattern
3 on 3 off - 18 hrs 1600 to 2200 or 31.25 hrs 1230 to 2200
Benefits
Fantastic benefits inc free parking, bonus scheme, wellbeing support (EAP), staff discount, travel discount, life assurance, pension, health cash plan (dental, optical, medical, health and fitness discounts)
Apply for Customer Service Assistant at World Duty Free Group