Area Manager

Company: Xclusive Services

Role summary

Area Manager is a full-time role at Xclusive Services in Dallas, Texas, United States (on-site). Posted 2026-10-08. Experience level: 0-2. No degree required.

Job title
Area Manager
Company
Xclusive Services
Location
Dallas, Texas, United States
Work arrangement
on-site
Employment type
full-time
Category
Software Engineering
Experience level
0-2
Degree required
No
Date posted
2026-10-08

Looking for a great opportunity with a company that values quality and reliability? Xclusive Services is hiring an Area Manager, and you don't even need a degree! This full-time role offers a fantastic chance to grow within a dynamic company that operates across 19 states.

Job description

Description

About the Company

Xclusive Services shares the same values as our customers when it comes to staffing and outsourced services. Our focus on quality performance, operational excellence, and reliability has allowed us to build long-term and scalable partnerships. Operating in 19 states, our seasoned management team has a comprehensive understanding of the hospitality industry, partnering closely with local property and brand leadership to ensure a transparent and optimized approach to staffing.

We actively seek Team Members who embody our corporate values of People First, Service Obsessed, Chasing Excellence, Accountability, and Integrity to further our mission to make a positive impact in the lives of the individuals we serve. Our people thrive in a respectful, inclusive environment with many opportunities for development and advancement.

Job Summary

The Area Manager is accountable for the success of all assigned customer relationships and daily operational functionality at the property level on behalf of Xclusive Services. The position requires the ability to communicate cross-functionally across Human Resources, IT, Safety and Support (Workers’ Compensation), Finance, and Compliance. The Area Manager position will report to the District Manager to offer local property support as part of the National Service Team. This position will be responsible for leading, mentoring, coaching, and holding their teams accountable to become unrivaled industry experts who deliver prompt and attentive customer service and team support.

Requirements

Essential Job Functions

Account Supervision and Customer Support % of Time Spent 75%

Always ensure full and timely delivery of weekly payroll and expenses

Complete all required Safety and Support training courses with urgent response to all reported and known incidents per operating policy and procedure

Establish and maintain 3 deep x 3 wide relationships with key stakeholders within the properties you manage

Work closely with Key Stakeholders to maintain a high NPS score within the properties you manage

Uncover upsell opportunities and distribute to the District Manager (identify expansion potential within existing accounts)

Assist in creating customer engagement activities and events

Work with the marketing team to develop sales campaigns for existing accounts and new targets

Cultural leadership and participation

All other duties, as assigned by Leadership

Recruiting % of Time Spent 25%

Lead recruiting efforts to drive applicants to the branch (community engagement, job fairs, mass transportation arrangements for hiring/out of branch application sprints, local advertising, referrals, references, etc.)

Source, interview and hire candidates per Xclusive standard process and procedures leveraging XS ATS

Assign, onboard and communicate customers' expectations of role as well as XS standard procedures for talent

Train talent as necessary to meet XS standards and customer expectations

Manage the reliability of all placements (external) for customer success and reference ability

Effectively manage all open order reports for all assigned markets

Directly supports and contributes to the Company’s mission to make a positive impact in the lives of the individuals we serve, by modeling our company’s core values

Comply with employment laws, regulations and guidelines as set forth by FLSA, FMLA, ADA, HIPPA, and other governing agencies.

Promotes and adheres to all occupational safety and health standards as required by OSHA, company policies, and other applicable regulatory agencies to ensure a safe and compliant work environment

Other duties to be performed, as assigned

Required Abilities, Requirements, and Qualifications

1+ years of experience in related field required or similar role

Must be available to work outside of business hours with constant communication to team (early/late day shifts, overnight, weekends, holidays, etc.)

Comfortable to work in utility/maintenance environments including storage and heart of house facility spaces and kitchens

Previous experience in hotel/hospitality on-site management (customer service, staffing, or service preferred)

Ability to travel across assigned properties frequently

Must have superior relationship building skills

Ability to meet firm deadlines and communicate effectively

Adaptable to learn new software platforms and systems

Applicants must be legally eligible to work in the United States and must not require current or future visa sponsorship

High School diploma required

Proficiency in Microsoft Office (365-PC)

Experience in Adobe Suite, DocuSign, and Microsoft Dynamics CRM is a plus

Adaptable to learn new software platforms and systems

Fluency in English required, bilingual in Spanish is a plus

Excellent listening, written, verbal, organizational, and interpersonal skills with the ability to work collaboratively with cross-functional teams, and customers

Hold a valid drivers’ license and have reliable transportation to commute to job site(s)/location(s)

Excellent listening, written, verbal, organizational, and interpersonal skills with the ability to work collaboratively with cross-functional teams, and customers

Physical Demands

While performing the duties of this job must have the:

Ability to lift and carry up to 50 lbs. occasionally and up to 25 lbs. frequently

Ability to push and pull objects weighing up to 25 lbs. as needed

Capability to reach overhead and extend arms for various tasks

Ability to bend, squat, and kneel required

Ability to operate tools, equipment, or machinery requiring fine motor skills

Ability to stand and walk for extended periods, up to 8 hours

Ability to work extended hours including nights and weekends

Work may be performed indoors and outdoors in various weather conditions, including heat, cold, rain, and wind

Reasonable accommodation may be made to enable individuals

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