Workforce Case Manager
Company: Xiente
Role summary
Workforce Case Manager is a role at Xiente in Philadelphia, Pennsylvania, United States (on-site). Posted 2026-08-23. Experience level: 2-5.
- Job title
- Workforce Case Manager
- Company
- Xiente
- Location
- Philadelphia, Pennsylvania, United States
- Work arrangement
- on-site
- Category
- Software Engineering
- Experience level
- 2-5
- Date posted
- 2026-08-23
You’ll be helping community members navigate career paths and access essential resources in a role that focuses on real-world impact rather than academic requirements. It is a fantastic opportunity if you are passionate about social services and want to support neighbors in overcoming employment barriers through hands-on guidance.
Job description
Description
Join our dynamic team as a Workforce Case Manager, where you will play a vital role in supporting individuals to achieve their employment and career goals. This position offers an opportunity to make a meaningful impact by providing personalized guidance, resources, and support to help clients overcome barriers and succeed in the workforce.
Key Responsibilities:
- Assess clients’ employment needs, skills, and barriers to develop individualized employment plans.
- Provide career counseling, job search assistance, and skills development resources.
- Connect clients with training programs, educational opportunities, and community resources.
- Monitor client progress and adjust plans as needed to ensure successful employment outcomes.
- Maintain accurate and timely documentation of client interactions and progress.
- Collaborate with employers, training providers, and community organizations to facilitate employment opportunities.
- Advocate for clients to ensure they receive appropriate support and services.
We foster an inclusive, supportive environment that values growth and professional development. Join us to make a difference in the lives of individuals seeking employment opportunities and contribute to building a stronger, more resilient community.
Requirements
Skills and Qualifications:
- Bachelor’s degree in social work, human services, psychology, or related field preferred.
- Proven experience in case management, employment services, or related roles.
- Strong interpersonal and communication skills.
- Ability to assess client needs and develop tailored employment plans.
- Knowledge of local employment resources, training programs, and community services.
- Excellent organizational and time-management skills.
- Ability to work independently and as part of a team.
- Compassionate, patient, and committed to helping others succeed.