AV/VTC Technician
Company: AAC
Role summary
AV/VTC Technician is a role at AAC in Washington, District of Columbia, United States (on-site). Posted 2026-09-05. Experience level: 10+.
- Job title
- AV/VTC Technician
- Company
- AAC
- Location
- Washington, District of Columbia, United States
- Work arrangement
- on-site
- Category
- Trades & Construction
- Experience level
- 10+
- Date posted
- 2026-09-05
This AV/VTC Technician role at AAC offers a fantastic opportunity to work with cutting-edge audio-visual and video conferencing technology. It's a hands-on position perfect for someone with a knack for setting up and troubleshooting complex systems, with excellent pay and a clear path for advancement.
Job description
Provide AV/VTC support to include, but not limited to, onsite support, ad-hoc services, video services, video streaming, production, travel, and training as needed. Other ad-hoc services may include, but not limited to, remote support and/or evaluation of field office AV/VTC requirements. Support AV/VTC events, including but not limited to, meetings, conferences that require AV/VTC hardware support, public address system with multiple microphone/line level sources, public display for live/recorded/VTC video, computer display, and open/close caption. Support video editing and post-production, video switching, camera operations, graphic design, animation, motion graphics development, audio mixing, digital signal processing (DSP), control systems, projection systems, and LED display technologies to support organizational communications and events. P rovide operational support for video teleconferencing and collaboration platforms, including Microsoft Teams, Zoom, and Poly RealPresence. Additionally, able to support Video Webinars and Break-Out Rooms. Responsibilities include scheduling and managing virtual meetings, coordinating connections between multiple locations, monitoring audio and video performance, and resolving connectivity, interoperability, and user support issues to ensure reliable communication services. Utilize a single point of contact for receiving AV/VTC service calls, documenting trouble tickets and resolving AV/VTC problems at any HQ or field office site. Resolve trouble tickets related to AV/VTC.
This position requires full-time on-site support.
Travel may be required to support customer needs.