Recovery Attendant
Company: ACAC Short Pump
Role summary
Recovery Attendant is a part-time role at ACAC Short Pump in Glen Allen, Virginia, United States (on-site). Posted 2026-10-06. Experience level: 0-2. No degree required.
- Job title
- Recovery Attendant
- Company
- ACAC Short Pump
- Location
- Glen Allen, Virginia, United States
- Work arrangement
- on-site
- Employment type
- part-time
- Category
- Software Engineering
- Experience level
- 0-2
- Degree required
- No
- Date posted
- 2026-10-06
Here's a great part-time opportunity for someone looking to make members feel welcome and comfortable in a specialized facility. No degree is needed, and you'll get to help people learn how to use equipment safely while keeping the space looking its best.
Job description
Description
FLSA STATUS : Part-time, Non-Exempt
SUPERVISOR : General Manager
POSITION SUMMARY :
The Recovery Attendant (RA) position will ensure that members using the Recovery Services and Amenities have an extraordinary experience. The RA will ensure that the Recovery space is neat, clean and inviting to members.
RESPONSIBILITIES
Introduce new members to equipment, ensuring that they understand how to safely use all equipment
Greet every member who enters the Recovery Area and confirm that they have an active Recovery Area membership
Be prepared to greet members with reservations by name when they arrive
Wipe down equipment with disinfectant wipes after each use
Manage walk-in traffic relative to scheduled appointment times
Ensure members complete their service within the scheduled time block
Review and manage appointment schedules including open time blocks
Review and assure completed waivers are on file prior to equipment usage
Promote the benefits of the Recovery Area to members on the floor
Contact members with Recovery Area privileges to engage in services or re-engage should their use of this service decline
Report any equipment malfunctions or issues to the General Manager and Facilities Director
Refresh towels, empty trash and fill wipe stations
Return Hypervolts to charging station when not in use
Conduct opening and closing procedures to ensure area is clean and in good working order
Conduct low volume procedures as required
Promote Recovery Area to new users
Requirements
QUALIFICATIONS
1-2 years of customer service experience
Knowledge of the fitness and wellness industry
Proficient computer skills
PHYSICAL, ENVIRONMENTAL and SCHEDULE REQUIREMENTS
Must be able to stand, move, walk, and bend for the duration of a shift
Must have the ability and willingness to work varied shifts including days, evenings, weekends, and holidays
Company expectations
Read, sign, and abide by the policies included in the Team Member Handbook
Park in team member-designated areas
Club cleanliness is an all-team responsibility; assist whenever necessary in any area of the club to keep the club neat and clean
Assist with Service Day
Assist with acac programs, special events, or activities outside your department
Promptly return messages
Exhibit a positive attitude at all times
Deliver five-star service to members and guests with friendliness, direct eye contact, and a pleasant demeanor at all times
EEOC STATEMENT
acac is an equal opportunity employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veteran status.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities and activities may change at any time with or without notice