Food & Beverage Supervisor
Company: AccorHotel
Role summary
Food & Beverage Supervisor is a role at AccorHotel in Cape Town, Western Cape, South Africa (on-site). Posted 2026-09-07. Experience level: 2-5.
- Job title
- Food & Beverage Supervisor
- Company
- AccorHotel
- Location
- Cape Town, Western Cape, South Africa
- Work arrangement
- on-site
- Category
- Software Engineering
- Experience level
- 2-5
- Date posted
- 2026-09-07
Looking for a dynamic role in the hospitality industry? AccorHotel is seeking a Food & Beverage Supervisor to join their team, offering a great opportunity for career growth in a fast-paced environment. This is a full-time position with potential for advancement, no specific degree is required, and competitive compensation is offered.
Job description
Company Description
"Why work for Accor?"
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job Description
We are seeking an enthusiastic and experienced Food & Beverage Supervisor to join our team in Cape Town, South Africa. As a key member of our hospitality organisation, you will lead and inspire our food and beverage team to deliver exceptional dining experiences for our guests.
Specific duties, responsibilities & Key performance areas
Food and Beverage Service:
Together with the food and beverage manager to organize and supervise the shifts of the department, ensuring that staffing levels are correct and to agreed standards
Circulate throughout the restaurants, bars and banqueting departments, maintaining a highly visible profile with Guests and staff
Know and completely familiar with all menu’s, beverage lists and service offerings to provide prompt and efficient service of all meals, snack, functions and beverages to the required operating standards manual
Assist with waiter service to Guests, advising Guests on menu and wine choices
Dissatisfied Guests are acknowledged immediately and attended to without delay
Notify the food and beverage manager or General Manager of any complaints that were received and how they were solved
Ensure all kitchens and back of house areas operate effectively and efficiently and maintain the highest level of cleanliness, safety and hygiene
Responsible for food quality, presentation and service delivery and ensuring that it is of the highest quality
Administration and stock/equipment control:
Conduct stock takes of the department as per company policies and procedures. Assist with the preparation of reports timeously
Assist the F&B Manager with Planning and coordinating of menus
Assist with maintaining inventories and par stocks for all areas and assist with placing orders based on business needs and budgetary concerns. Ensure that consumable and non-consumable goods are taken care of and correctly stored
Ensure that the POS system operates effectively and accurately, is programmed correctly and all billing in the department accurate and precise. Report and action any discrepancies immediately
Responsible for shift cash ups and that all monies, paperwork and POS reports are formulated and submitted to the finance department as per company policy
Be fully conversant with all statutory requirements regarding a food and beverage operation; that all licenses, including special licenses, are timeously applied for and that the conditions affecting the issues of a liquor License are not jeopardized
Employee Supervision:
Assist in managing preparation of schedules, payroll and workloads for food and beverage staff ensuring maximum efficiency
Planning, organizing, and directing team members to ensure the highest degree of Guest satisfaction
To carry out and ensure that regular On-the-Job training is taking place to agreed standards, and all relevant paperwork submitted
Responsible to ensure each staff member is correctly presented in his/her uniform displaying a name badge
Assist food and beverage manager with performing job evaluations with food and beverage staff
Maintain and enforce disciplinary procedures within the department with the assistance of the food and beverage or human resources manager
Health & Safety:
Notify your Manager of any reason you may not be capable of performing your tasks safely
Participate in workplace consultation on matters pertaining to Workplace Health and Safety, as per the hotels agreed arrangements
Comply with safe work practices by following Accor Health, Safety and Environment policies, including the use of safe manual handling techniques, safe use of hazardous chemicals and machinery, working at heights procedures, using protective clothing and safety equipment where available and necessary, maintaining a clean, tidy work environment, and any other safety practice promoted and required by the Hotel
Ensure all equipment is kept in good working order and used only for the purpose for which it was intended
Attend and actively participate in all WH&S training required of you by the Hotel
Report any health or safety hazards, incidents and injuries to your Manager/Supervisor or Manager on Duty as soon as possible. Hazards may include unsafe working conditions, equipment and machinery faults or damage, and other housekeeping or maintenance needs that may affect the safety or any person/s at the Hotel. Ensure that the appropriate documentation is completed correctly, such as the Injury / Incident Form
Participate and contribute to the risk assessment process when requested by your Supervisor/Manager
Work cohesively in conjunction with the hotel’s rehabilitation program, as required
Maintain standards of hygiene for food handling and presentation as prescribed by council / legislative regulations
Systems & Procedures:
Log and inform your Manager of any system problems. Suggest any improvements that could be made to improve existing systems and procedures
Follow policies and procedures outlined in the Accor Brand Standards Manual, Departmental Service Standards / Procedures Manual and Accor Policy Manuals
Complete all duties and ensure a concise hand over
Guest Service and Employee Relationships :
Always Recognize and greet the guests