Laundry Ambassador

Company: AccorHotel

Role summary

Laundry Ambassador is a role at AccorHotel in Mumbai, Maharashtra, India (on-site). Posted 2026-08-28. Experience level: 0-2. No degree required.

Job title
Laundry Ambassador
Company
AccorHotel
Location
Mumbai, Maharashtra, India
Work arrangement
on-site
Category
Software Engineering
Experience level
0-2
Degree required
No
Date posted
2026-08-28

Looking for a hands-on role where you can make a real difference in guest experiences? This opportunity doesn't require a degree and offers a stable, full-time position with great potential for growth within a leading hotel group. Come join a team that values your dedication and hard work!

Job description

Company Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

To provide a courteous and professional service at all times Plan and prepare day to day work schedules for all Laundry staff.

Collect and Count, sort and checks all guest items and uniforms received for dry cleaning, washing and pressing against accompanying lists, inspects for damages, stains, etc., separates and refers to superior all items with delicate materials that need special care and reports any defects noted.

Marks all items according to room /uniform numbers for easy control and issuance and send it for processing

Compute amount to be charged to guest, prepare corresponding laundry/valet charge vouchers and send it to the Front Office cashiers.

Assists the Valet runner when delivering guest laundry to the guestroom.

Answers incoming calls in the laundry.

Maintains ample stock of all office supplies and prepares requisition of chemicals and other cleaning equipment.

Keeps laundry manager and team leaders informed of guest’s special instructions, services and complaints.

To provide a courteous and professional service at all times.

To maintain a good working relationship with your colleagues, and all other departments.

Maintains cleanliness of equipment and working area at all times

Ensure cleanliness, proper handling and maintenance of work area and equipment.

Ensures that at all times laundry equipment is kept in a clean state.

Ensures that at all times the Laundry, as a whole is clean and organized.

Ensures that the logbook is read on a daily basis.

Other Responsibilities

Maintain complete knowledge of all food & beverage services, outlets and hotel services/features

Be fully conversant with hotel fire & life safety/emergency procedures

Attend all briefings, meetings and trainings as assigned by management

Report for duty on time wearing clean and complete uniform at all times

Maintain a high standard of personal appearance and hygiene at all times

Perform other reasonable duties assigned by the Management of the Hotel

Additional Information

Your team and working environment:

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Job-Category: Rooms

Job Type: Permanent

Job Schedule: Full-Time

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