Spa Attendant
Company: AccorHotel
Role summary
Spa Attendant is a role at AccorHotel in Knutsford, England, United Kingdom (on-site). Posted 2026-08-18. Experience level: 0-2. No degree required.
- Job title
- Spa Attendant
- Company
- AccorHotel
- Location
- Knutsford, England, United Kingdom
- Work arrangement
- on-site
- Category
- Software Engineering
- Experience level
- 0-2
- Degree required
- No
- Date posted
- 2026-08-18
You’ll love working in this serene environment where you get to help guests unwind and recharge every day. It’s a fantastic entry-level opportunity to join a global hospitality leader without needing a specific degree, and the team-oriented atmosphere makes it a great place to build your career.
Job description
Company Description
Location: On-site in Knutsford, Cheshire, North-West England (not remote)
Fairmont Cheshire, The Mere is one of the North West’s most distinguished luxury destinations. Nestled in the heart of the Cheshire countryside and surrounded by a championship golf course, the resort combines Fairmont’s world-renowned elegance with the warmth and character of its local heritage. Renowned for exceptional service and attention to detail, Fairmont Cheshire, The Mere offers guests an indulgent escape featuring world-class spa experiences, exceptional dining, and outstanding leisure facilities. Whether visiting for relaxation, celebration, or business, Fairmont Cheshire, The Mere is dedicated to creating unforgettable moments and delivering the very best in 5-star luxury hospitality.
Your purpose will be:
To support the delivery of an exceptional, luxury spa and wellness experience by maintaining immaculate facilities, anticipating guest needs and ensuring every area of the spa reflects the high standards of Fairmont. The Spa Attendant plays a vital role in creating a calm, welcoming and beautifully presented environment that enhances each guest’s wellbeing journey.
Job Description
Maintain all spa, wellness and changing areas to a pristine, 5‑star standard throughout the day
Ensure towels, robes, amenities and refreshments are replenished and beautifully presented
Prepare and reset relaxation spaces, thermal areas and poolside to support a seamless guest experience
Assist guests with lockers, amenities and general facility use in a warm, attentive and discreet manner
Demonstrate professionalism, consistency and a strong “One Team” approach in line with Fairmont Cheshire, The Mere values
Observe all Health & Safety regulations while on the premises
Follow procedures for accident reporting, maintenance faults, fire safety and emergency evacuation
Complete all required documentation accurately and in line with departmental SOPs
Maintain the company dress code and present a polished, professional appearance at all times
Support therapists by preparing treatment rooms when required
Handle guest enquiries courteously and ensure guests feel welcomed and cared for
Attend training sessions to enhance skills and support continuous development
Participate in meetings as required
Carry out front‑of‑house or back‑of‑house duties as requested by management
Undertake any additional tasks necessary to support the smooth operation of the spa
Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
Qualifications
6–12 months of experience in a spa, leisure, housekeeping or luxury hospitality environment (preferred)
Strong understanding of luxury service standards and guest expectations
Warm, approachable and service‑focused manner
Excellent attention to detail and pride in maintaining high presentation standards
Ability to work calmly and efficiently in a fast‑paced environment
Good communication skills and confidence interacting with guests
Basic understanding of Health & Safety and cleanliness protocols
Willingness to undertake training and continuous professional development
Ability to work as part of a supportive, collaborative team
Additional Information
What is in it for you?
Exclusive Discounts: Fairmont Cheshire, The Mere, Spa and Golf discount
Fairmont, Raffles, and Accor Hotels (friends and family rates are included)
20% off food and beverage in on-site restaurants
Colleague restaurant
Being part of The Mere Team – our culture is unique!
You will benefit from training and development opportunities
Competitive salary and benefits including pension
28 days of holiday including public holidays
1-5 days service award based on length of service
Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide
And last but not least you will get to work with a team of EXTRAORDINARY people
Job-Category: Wellness & Recreation
Job Type: Permanent
Job Schedule: Full-Time