Senior Account Manager

Role summary

Senior Account Manager is a full-time role at Bodycote North America in Andover, Massachusetts, United States (hybrid). Posted 2026-08-18. Experience level: 10+.

Job title

Senior Account Manager

Company

Bodycote North America

Location

Andover, Massachusetts, United States

Work arrangement

hybrid

Employment type

full-time

Category

Sales

Experience level

10+

Date posted

2026-08-18

Job description

Bodycote Offers:

Pay Range

$140,000 - $160,000, based on skills/experience

401k Match, Medical, Dental and Vision Plans for Employees and Families

Our people are the heart of our business. As the world’s largest provider of thermal processing services, Bodycote employs thousands of highly skilled staff around the globe, including some of the best engineers, scientists, and technicians in the industry. Come join our team!

Due to the nature of our business and a heavy industrial market, Bodycote deems this position to be safety-sensitive.

Position Summary: This U.S.based position reports to the ADE North America Director of Sales and is responsible for driving growth of Powdermet® Near Net Shape (NNS) products across the Defense, Energy (Oil & Gas, Nuclear), and Power Generation sectors. The Regional Sales Manager will identify and secure new business within existing accounts while expanding into new applications and markets across North America. This role requires a hands-on, technical, problem-solving approach to application development and customer engagement. This leader will build and manage a robust sales pipeline, accelerate revenue growth, and provide direction to the sales team. In close collaboration with plant leadership, they will leverage data and onsite engagement to win new business and enhance the customer experience. Responsibilities include using SFDC to analyze performance, guide strategy, forecast sales, evaluate quoting profitability, and identify target customers and growth sectors.

Essential Job Functions (Duties and Responsibilities): The primary duties consist of, but are not limited to the following.

Perform market analysis and determine target market segments best matched to HIP value proposition. Enhance the value proposition as required to achieve sales success in target markets

Work together with the Director of Sales North America, NA PF Operations team, and PF Sales Team to develop and execute the Powdermet growth strategy and marketing plan for the defined market sectors.

Create and manage customer key account plans. Manage the pipeline of new sales opportunities

Create coherent, credible, and comprehensive value based NNS HIP Solutions targeted at key growth opportunities, underpinned by a detailed understanding of customer and market needs (technical, logistical, service, environmental. etc.)

Form excellent relationships with customer key account personnel, in particular in Engineering and Procurement functions. Understand customer decision making process

Develop a trusted advisor relationship with key customer stakeholders, potential customers and executive sponsors

Conduct sales calls, receive and respond to phone inquiries from customers and potential customers

Develop and deliver quotations while providing clarification of the customer requirements detailed in the quotations

Partnering with employees at the plant level to monitor progress of work to meet customer expectations

Project Management

The Sr. Account Manager will provide leadership along with mentoring and working closely with Division territory account managers in all phases of the sales cycle including customer site visits, sales strategies, sales planning, market strategies, and competitor activity

Performs other tasks as assigned or dictated by position

This position requires the ability to travel at least 50% of the time (in or out of state) to customer facilities to engage in current and future business activities, or as frequently as needed

Must have the ability to report for work on time, follow directions, interact effectively with co-workers, understand and follow rules and procedures and accept constructive criticism

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position must satisfy ITAR compliance requirements; therefore candidates must be U.S. Citizens or Permanent Resident Card Holder.

Education – Bachelor’s Degree in Metallurgy or Marketing is preferred or equivalent extensive training and experience in the industry is required.

Experience necessary – Ten years in technical sales, product management or business development in a related field / market sector.

Appreciation of HIP processes and capabilities, an understanding of competing processes such as casting and forging would be an advantage

Requires a thorough understanding of the technical aspects of heat treatment of aerospace alloys, including steel, aluminum, nickel, titanium, copper, brass, etc.

Familiarity with commercial, aerospace, ASME, ASM and military specifications is required.

Must be able to read/interpret blueprints.

Requires a proven, successful track record of supervision, marketing skills, sales techniques, and general business practices.

Requires effective communication skills for interfacing with salespeople, management, shop supervisors and customers.

Must demonstrate the ability to read, write and communicate the English language

Demonstrate good judgment in fostering positive customer relationships

Ability to quote and understand pricing methods, understanding of current market conditions related to pricing, plants utilization & yields, process times & equipment capabilities, including managing customer expectations for process and delivery

Exercise tact and ability to partner with customer to resolve issues including our limited liability terms

Problem solving skills to meet customer expectations

Communication skills with employees at all levels to achieve goal of exceptional customer service

Advocate for the quality of ou